Issued: May 17, 2022

Updated, see the following link: DELAY ANNOUNCED in Partners’ Upgrade from AlphaMCS to Alpha+

What is happening? AlphaMCS is being upgraded to Alpha+.

When is this happening? June 6, 2022

Provider Impact? Starting on June 6, 2022Providers must file claims through Alpha+.

AlphaMCS will not be available after June 3, 2022, at 5 p.m.

Provider Action Required: Providers must complete the steps below in order to file claims starting June 6, 2022.

  • All providers who will submit 837 files to Partners must complete a NEW SFTP Access Request Form The deadline for submitting this form is May 20, 2022.
  • The new SFTP Access Request Form has been sent to every provider through DocuSign.
  • Providers using a clearinghouse or third-party biller should forward this form to their clearinghouse vendor to complete.

*Note*

Providers should engage their IT staff or IT vendor responsible for data exchange connectivity (network support, clearinghouse, billing company IT, EMR/Practice Mgmt. vendor) to complete this form.

If you have questions, please contact Partners Service Desk at 704-842-6431 or servicedesk@partnersbhm.org.