Issued:  Dec 4, 2018

Mandatory Provider Meeting, Request for Proposals—Residential Treatment Level III-Dual Diagnosis, Females, ages 13-17

Partners Behavioral Health Management is initiating a Request for Proposals (RFP) to identify current Partners’ Network Providers interested in and qualified to provide Residential Treatment Level III services with a specialty focus on Dual Diagnosis and females ages 13-17.  The location for services is within Partners catchment area.   The organization providing services must have the capability and capacity to provide the needed services as well as demonstrate use of evidenced based practices and a strong system for outcomes measurement.   As described in NC DMA Clinical Coverage Policy 8 D2; “Residential Treatment Level III service is responsive to the need for intensive, active therapeutic intervention, which requires a staff secure treatment setting in order to be successfully implemented. This setting has a higher level of consultative and direct service from psychologists, psychiatrists, medical professionals, etc.  Staff are awake during sleep hours and supervision is continuous.”

If you are interested in being considered for provision of these services with Partners, you must register to attend the Mandatory Provider Meeting to be held on Tuesday, December 18, 2018, from 3 p.m.-5 p.m. at Partners Behavioral Health Management, 1985 Tate Blvd SE, Multipurpose Room-Basement, Hickory, NC. Click here to register for the Mandatory Provider Meeting. Registration will close on Friday, December 14 at 5 p.m.

To be considered for provision of this service, you must attend the Mandatory Provider Meeting.  The RFP will be released on January 9, 2019.  At that time, organizations who attended the Provider Meeting are eligible to submit a proposal for this RFP.  The submission must follow the required RFP format and be submitted by Wednesday, January 30, 2019, by 5 p.m. to be considered.

If you have questions, please contact Roanna Newton by emailing or call 828-323-8054.

Attention NC Innovations Providers: Core Competency Environmental Scan Survey

The following information is being sent to providers at the request of NC Medicaid, Division of Health Benefits.

On November 1, 2016, North Carolina Medicaid required competencies for Direct Support Professionals (DSPs) providing Innovations Waiver Community Living and Supports in its Clinical Coverage Policy 8P (, which indicated professional or core competencies were to be implemented by 11/1/2018. DMA and DMH/DD/SAS are working collaboratively with the LME-MCOs to put in place the next steps to implement competency-based training for DSPs and supervisors serving individuals in the North Carolina Innovations waiver. Your organizations are a very important part of this process.

DHHS values the quality of services and supports provided to individuals with disabilities. Competency-based training assists in ensuring a qualified, competent workforce, equipped with the skills to reduce injuries, illnesses and critical incidents of abuse and neglect. A capable direct service workforce also helps to sustain and improve opportunities for people to participate in and contribute to community life.

It is the intent of DHHS that North Carolina’s DSP workforce, employed under its waiver(s), have the knowledge and skills associated with a specified set of competencies to assure optimal outcomes for Innovation waiver participants.

Below is a link to a survey regarding current training practices among Innovations Waiver provider organizations and Employer of Record. Your feedback will help to inform the process of core competency implementation. Please note: only one survey is requested per corporate site.

DHHS Next Steps: Survey and Framework

The survey link in this document will assist in determining the status of training for the state’s DSPs. Directions for completion are enclosed. Based on the survey, DHHS and LME-MCO representatives will develop a draft framework for implementation of the competencies, as specified in the clinical coverage policy. This framework will address: 1) a method for the identification of approved training curricula, 2) a timeline for provider organizations to certify that training curricula are competency-based and are implemented with all DSPs, and 3) tools to be used to monitor compliance. DHHS will ensure that provider organizations are given an opportunity to provide input into the framework prior to finalizing it.

Thank you for taking the time to complete the Core Competency Environmental Scan Survey. Please click survey to be directed to the survey page or you may be connected by clicking or entering ( ).

Questions regarding this effort and links to relevant Core Competency information and resources may be directed to: