Partners communicates essential operational information and changes through the Provider Communication Bulletin, published on the third Thursday of the month. Provider Alerts are published as needed to communicate additional time-sensitive information. The Bulletin and Alerts are emailed to those subscribed to receive Partners’ emails. To subscribe, click here.

In addition, the NC Divisions of Health Benefits and Mental Health/Developmental Disabilities/Substance Abuse Services publish Joint Communication Bulletins to convey information. (DHB/DMH/DD/SAS Bulletins are not posted on the Partners site)

Please use the links below to access Provider Bulletins.
(NOTE: Hyperlinks in Provider Bulletins prior to 2016 may not be accurate.)


May 18, 2023 – Provider Communication Bulletin #140

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Updated: May 22, 2023