In This Bulletin:

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 Perception of Care Survey

The 2021 Perception of Care Survey will be administered Aug. 1, 2021 through Sept. 13, 2021. In response to the COVID-19 emergency, survey administration options in 2020 were expanded to include paperless surveys and distance technologies, which will be available again this year. Selected providers will receive the survey administration guidelines prior to the start date. These guidelines will provide direction on survey administration and the required number of surveys for each provider to administer. The Survey Coordinator for Partners is Bill Rankin,

 Quality, Performance Improvement Projects due Aug. 31, 2021

All contracted providers are expected to submit three Quality Improvement Projects (QIPs), or PIPs (Performance Improvement Projects) by August 31, 2021. If your organization has not created a ShareFile folder necessary for the upload project, please email Tamikka Woods at to start the process of creating your provider ShareFile folder. In your email, please include the name of the best person to contact, the contact number and email address.

Providers who set up a ShareFile folder last year should continue to use that folder this year and every year moving forward until further notice.

Providers are reminded that it is a requirement that contractors of Partners’ (both Medicaid and State-funded) participate in Quality Improvement (QIP) or Performance Improvement Projects (PIP). Currently, we are not requiring licensed independent practitioners to participate in this process.

Directions on how to upload your PIP/QIPs via ShareFIle:

  • If you, the provider, do not have a ShareFile folder established for upload of PIP/QIPs, send the name, phone number and email address of your contact/representative (preferably staff that is responsible for QI activity) to You will receive an email from ShareFile. Once you receive this email, follow the instructions for creating a password. Send updated information as appropriate for staff changes of this activity to avoid deadline not being met.
  • Upload three Quality Improvement Projects by August 31, 2021. There are no specific topics required at this point.
  • Every year, by the last business day of August [the next deadline will be August 31, 2022], until further notice, the expectation is for providers to submit three Quality Improvement Projects in this manner.

If your ShareFile folder does exist but needs to be associated with a different staff member within your organization:

  • Send an email with the provider’s name and the new staff information (email and contact number) to
  • The new staff member will be sent an email from ShareFile with instructions on how to set up a password to allow the upload of the QI projects.

Some providers may have active projects in the ShareFile folder. If the target dates have not passed, these can count toward the three projects. If you have any questions, please contact Tamikka Woods.

Request for Information—Multidisciplinary Evaluations (RFI #0721-001)

Partners Health Management (Partners) is initiating this Request for Information (RFI) to solicit responses from appropriately qualified organizations to conduct Multidisciplinary Evaluations (MDE) for individuals. This RFI is being issued to specifically identify organizations interested in and qualified to become enrolled as approved network providers through Partners credentialing process. Qualified in-network providers are strongly encouraged to apply.

Depending on the volume of responses Partners will either select a number of providers to enroll or will issue a full Request for Proposals.

The RFI, located at, offers an overview of Partners, requirements and links for additional resources. Please review the RFI and if you are interested in being considered for provision of these services with Partners, complete the Response to RFI (found by clicking on the hyperlink in the RFI.)

To be considered for provision of this service, all responses to the RFI need to be submitted by Friday, August 20, 2021 at 5 pm. Issuance of an RFI or RFP does not guarantee a financial award, nor does it indicate a commitment on the part of the issuer to pursue further contractual relationship.

Any Frequently Asked Questions (FAQs) will be posted to the Partners website with the RFI approximately 15 days after the release of the RFI. Please contact Lisa Jordan at with any questions.

County Realignment Updates

Visit for the latest information about Cabarrus, Union and Stanly’s Sept. 1, 2021 transition to Partners.

Welcome to Partners: Provider Information Sessions

Partners invites providers serving residents in Cabarrus, Union and Stanly counties to learn more about Partners through our Provider Information Sessions. Please register via the links below, and email questions to

Welcome to Partners: Opioid Specific and ASOUD

July 20, 2021, 3 p.m. Register for this session.

Providers are invited to join Partners to discuss opioid-specific provider information and ASOUD dollars.

 Welcome to Partners: State Funded Contracts

This session is reserved for those with State Funded Contracts with Cardinal Innovations serving Cabarrus, Union, Stanly members only.

July 28, 2021, 2 p.m. Register for this session.

Please join Partners for an information session regarding State Funded Contracts and County Realignment. This meeting is to discuss transition from Cardinal to Partners and open for those with a current State Funded Contract with Cardinal Innovations serving members in Cabarrus, Union, or Stanly Counties.

 Welcome to Partners: Utilization Management Expectations and Authorizations

Aug 3, 2021, 2:30 p.m. Register for this session.

Providers serving members in Cabarrus, Union and Stanly counties are invited to join us for a discussion about utilization management expectations and authorization processes.

Welcome to Partners: Member & Community Information Sessions

We invite future members, families and community based organizations from Cabarrus, Union and Stanly counties to learn more about the September 1 transition to Partners.

Welcome to Partners: Registry of Unmet Needs

July 16, 2021, Noon – 1:30 p.m. I Click to register for this session.

The Registry of Unmet Needs is a waiting list for a spot (also known as a slot) on the NC Innovations Waiver, which covers services for people with intellectual or developmental disabilities. We will share information for those on the registry that are transitioning to Partners, as well as how a person can be added to the registry.

Welcome to Partners: Intellectual/Developmental Disabilities Service Overview

July 21, 2021, 6-7:30 p.m. I Click to register for this session.

Learn more about the services that Partners offers in its health plan for members living with an I/DD and get answers to questions about county realignment.

Welcome to Partners: Mental Health/Substance Use Disorder Services Overview

July 28, 2021, 6-7:30 p.m. I Click to register for this session.

We welcome individuals living with a mental health condition or substance use disorder to learn more about Partners and the services available in our health plans.

Provider Satisfaction Survey

Partners recently received the results of the 2020 Provider Satisfaction Survey. The survey, conducted by NC Medicaid and The Carolinas Center for Medical Excellence (CCME), measures provider satisfaction with all seven of the state’s LME/MCOs and is used as a comparison of LME-MCO performance.

The infographic below highlights results of the survey. To read the survey in its entirety, click here or visit

Claims Information

Explanation of Benefits, Requests for Coordination of Benefits Claims: As a reminder, Partners does request copies of the Explanation of Benefits (EOB) for members/claims submitted indicating Coordination of Benefits. The request will originate via email from Partners’ Claims Department. Once requested, please submit the information, via secured email, prior to the date indicated in the emailed request. If a response is not received, the original claim payment will be recouped.

Reminder: Taxonomy Code 193200000X: Taxonomy Code 193200000X should not be submitted on claims as the rendering taxonomy code. All claims submitted with this taxonomy code as the rendering code will be reverted.

June 2021: Medicaid—Number of Days to Process and Pay All Claims
Received Date to Paid Date: 8.9


Top Five Medicaid Claim Denials for June 2021

Claim Denial

Provider Recommended Action Steps

Duplicate claim. The claim has previously been submitted and adjudicated. Do not refile.
Claim received after billing period. Write off charges as non-billable. Do not rebill.
Service is not authorized. Verify Service Authorization for consumer/member. Contact Utilization Management.
Invalid PC/DX Como Verify the procedure code corresponds with DX and that all information is submitted correctly. Refile only if incorrect.
No coverage available for Patient/Service/Provider combo.


Go to Patient -> Patient Search and search for the patient in question. Check the insurance to ensure the patient has effective insurance covering to date of service submitted on the claim. If this appears to be correct, contact the LME/MCO for further assistance.


 State News and Updates

Providers are reminded to check Partners’ COVID-19 provider webpage and the NCDHHS COVID-19 Guidance and Resources for Medicaid Providers for the most up-to-date information. If you have questions, please email your provider account specialist or the Provider Network Contacts at

NC Medicaid Managed Care Update: With the launch of NC Medicaid Managed Care on July 1, 2021, NC Medicaid is offering updated guidance for Medicaid providers on a variety of topics around provider claims, prior authorizations, provider contracting and other topics. Updates include Managed Care Claims and Prior Authorization Submission Fact Sheets that give Claims Submission Guidelines and Resources (Part 1) and Frequently Asked Questions and a PHP Claims Schedule (Part 2). These Fact Sheets are posted in the Provider Playbook.

Please reference the Medicaid Bulletin posted July 9, 2021 for detailed information.

Joint Communication Bulletins, which are issued by the NC Department of Health and Human Services, can be found at

Medicaid Bulletins: All bulletin articles, including those related to COVID-19, are available on the DHB webpage. Providers are encouraged to review this information.

NCTracks: Providers are encouraged to review NCTracks communications. To subscribe to NCTracks communications, visit

Upcoming Provider Meetings and Updates

Partners’ Provider Council: The Partners’ Provider Council is a professional representative and advocates for all service providers in the Partners’ catchment area. The Council facilitates an open exchange of ideas and brings forward concerns and solutions while promoting collaboration and mutual accountability among providers. Meetings are held on the fourth Friday of the month.

This month’s meeting will be held on Friday, July 23. Providers will meet beginning at 9:30 a.m.; Partners staff will join at 10:30 a.m. Click here to register.

Partners’ Roundtable Discussion: Delivery of Psychological Testing and Evaluations: Partners is hosting a roundtable discussion on July 21, 2021, beginning at 1 p.m. to collaboratively develop solutions and interventions that will address the challenges/barriers that providers experience in delivering psychological testing and evaluations.

Learn more about the initiative and register for the meeting.

If you have questions about the roundtable or the services mentioned, please contact Lisa Jordan, Provider Network Manager, at

Provider Open House

Aug. 5, 2021, 9 a.m.-11 a.m., online (Register)

Join Partners’ Provider Network, Claims, Access to Care, Utilization Management, Care Management and Quality Management staff for an interactive information session. This open-house style event will allow each attendee time to work one-on-one with Partners’ staff to discuss any issues, questions or unfamiliar topics.

Licensed Independent Practitioner Collaborative: Partners’ quarterly LIP Collaborative will be held on Aug. 18, 2021, beginning at noon. Learn more about the LIP Collaborative. Register here.

Quarterly Provider Webinar: Join us for Partners Quarterly Provider Webinar on Sept. 8 from 1-3 p.m. Updates and vital information will be shared with providers. Register here.

Provider Alerts are sent to all providers who subscribed to receive Partners’ Provider Communications. Published alerts are available on the Provider Knowledge Base at To subscribe to Partners’ various communications, please visit

Partners’ Trainings for Members, Providers and the Community

All trainings and events are free to registered attendees. Find more training opportunities at

Member Training

Psychiatric Advanced Directives: Did you know that members have a legal right to have their treatment preferences shared and heard, and choose who will advocate their preferences if not able to speak for themselves? Partners Member Engagement is hosting Psychiatric Advance Directives classes on the second and fourth Monday of each month from noon until 1:30 p.m. Classes are held via Zoom.

Register for the July 26, 2021 class                                Register for the Aug. 9, 2021 class

 Member Café: Members may join Partners on the second Tuesday of each month at 1 p.m. for Member Café. Members are invited to grab a cup of coffee, sit down and join us virtually to learn about Partners and how Partners can help its members. We also share information about topics that impact the members we serve. Learn more or register at

 Provider Training

Register in advance at If you have any questions about provider-focused trainings, please email

Partners’ Training Library: Are you looking for a recent presentation from a previous Partners’ Training Academy event? Our on-demand training library is available as a resource in the Partners Training Academy. Presentations are listed in chronological order, from newest to oldest. Find slide decks, tip sheets and video tutorials.

 CST Service Definition Webinar
July 22, 2021, 8:15 a.m.-11:30 a.m. (Register)

August 24, 8:30 a.m. – 11:45 a.m. (Register)

The CST Service Definition training is a recorded webinar training that will offer registrants basic knowledge needed to learn of the changes to the Community Support Team service definition, including additional responsibilities for permanent supportive housing and UM requirements. There are two breaks during this recorded training. Participants will be required to pass a 10 question quiz at the conclusion of the webinar.  This course does not offer NBCC credits.

 CBT Learning Community

July 21, 2021, 2 p.m.-3:30 p.m. (Register)

Aug. 18, 2021, 2 p.m.-3:30 p.m. (Register)

Sept. 15, 2021, 2 p.m.-3:30 p.m. (Register)

Join likeminded providers in a learning community to explore skills, concepts, case studies, and expand your own techniques. This learning community will you learn practical ways to use evidence-based practices in your day to day work with members. The CBT Learning Community is not approved for NBCC CEs.

What do we do in this learning community?

  • Assist with self-care.
  • Reduce burnout.
  • Foster professional growth and connection to a community.
  • Explore evidence-based practices.
  • Gain a sense of mastery.
  • Invest in your emotional bank account
  • Assist in improving in the quality of care delivered
  • Learn and practice reimbursable skills.

Illness Management Recovery (IMR)

Aug. 10 and Aug. 12, 2021, 9 a.m.-12:15 p.m. (Register)

Illness Management and Recovery (IMR) is an evidenced-based practice designed to provide mental health consumers with knowledge and skills necessary to cope with aspects of their mental illness while maintaining and achieving goals in their recovery.

NCSAPPB approved for up to 6 hours.

NBCC approved for up to 6 hours.

Trainer: Eric Ottinger, Recover Rebel Recovery LLC
There will be 2 three-hour sessions, you must attend both sessions and participate both with audio and visual capabilities to receive credit. No partial credit will be given.

Partners has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6932. Programs that do not qualify for NBCC credit are clearly identified. Partners is solely responsible for all aspects of the programs.

 Basic Motivational Interviewing

Aug. 26 and 27, 2021, 8:30 a.m.-5 p.m. (Register)

Join Partners Training Academy for this two day, interactive virtual live training that will cover the fundamentals of Motivational Interviewing (MI). This training will be done by a MINT trainer and will meet NC service definition training requirements. This is a virtual live event. You will need to participate using audio and video capabilities. If you cannot access audio and video, you will need to wait to take a face to face class. If you are not participating by video, you will be removed from the session. This training is for Thursday and Friday (8/26 and 8/27), You must attend both training to receive credit. No partial credits will be given.

Approved for 13 NBCC CEs Partners has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6932. Programs that do not qualify for NBCC credit are clearly identified. Partners is solely responsible for all aspects of the programs.

 Person Centered Thinking

Aug. 31 and Sep. 1, 2021 8:30 a.m.-5 p.m. (Register)

Person Centered Thinking (PCT) is a foundation and philosophical framework for those involved in supporting people with disabilities. This activity-fille, two-day training consists of applied stories, guided exercises, group work and discussion. Attendance is required for both days 8/31 and 9/1. This training is approved National Learning Community Curriculum and meets the 12-hour requirement of NC service definitions. This is a virtual live class. This class does not offer NBCC CEs.

Trainers: Carolyn Shoaf and Michelle Stroebel, Partners Health Management

Permanent Supportive Housing (PSH)

Sept. 14, Sept. 16, Sept. 21, and Sept. 23, 2021, 8 a.m.-12:30 p.m., online (Register)

Partners has scheduled a series of virtual trainings on the evidence-based model for Permanent Supportive Housing (PSH). With the policy change, CST providers are to offer ongoing, tenancy support services. This training will support ANY provider by improving their understanding and practice of the PSH model. Experienced and certified PSH trainers from the Technical Assistance Collaborative (TAC) have created the training. These sessions will be facilitated by TAC trained Partners’ staff. This is a virtual live event; you will need to participate using audio and video capabilities. If you cannot access audio and video, you will need to wait to take a face-to-face class. If you are not participating by video, you will be removed from the session. You must attend all four sessions of training to receive credit.

Trainers: Carolyn Shoaf and Michelle Stroebel, Partners Health Management

Target Audience: All CST staff members (15 hours of Tenancy Support Training must be completed within 90 days of hire. This training meets that requirement), ACTT, TCLI, and any housing staff.

Cognitive Behavioral Therapy Foundations

Sept. 15 and Sept. 17, 2021, 9 a.m.-12:15 p.m. (Register)

Cognitive Behavioral Therapy (CBT) is an evidenced-based practice focuses on challenging and changing unhelpful cognitive distortions and behaviors, improving emotional regulation, and the development of personal coping strategies that target solving current problems. This is a virtual live event, you will need to participate using audio and video capabilities. If you cannot access audio and video you will need to wait to take a face to face class. If you are not participating by video you will be removed from the session. This training is for 2 (3 hour sessions) on 9/15 and 9/17. You must attend both trainings to receive credit. No partial credits will be given.
NCSAPPB and NBCC approval for up to 6 hours.
Partners has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6932. Programs that do not qualify for NBCC credit are clearly identified. Partners is solely responsible for all aspects of the programs.
Trainer: Eric Ottinger


Oct. 20, 2021, 8:30 a.m. – 12:30 p.m. (Register)

Providers are required to use the LOCUS clinical tool to evaluate and determine the level of psychiatric and addiction services care needed for adults.  This training is conducted by partners’ MHSU UM staff.  Registration is limited.  Participants will receive the zoom platform link and handouts by email one day prior to class. This training does not offer NBCC CEs.


Oct. 21, 2021, 8:30 a.m.-12:30 p.m. (Register)

Providers are required to use the CALOCUS clinical tool to evaluate and determine the level of psychiatric and addiction services care needed for individuals ages 6-18. This training is conducted by Partners’ MHSU UM staff. Registration is limited. Participants will receive the zoom platform link and handouts by email one day prior to class. This training does not offer NBCC CEs.

Cultural Competency: CLAS Standards Training

Nov. 9, 2021, 9-11 a.m. (Register)

The Office of Minority Health has established Culturally and Linguistically Appropriate Services (CLAS) standards to address health equity and improve outcomes. This training will not only review the standards but also review the wealth of tools and training materials available free of charge to provider. This training does not offer NBCC CEs.

Children With Complex Needs/Dual Diagnosis Form

Multiple Sessions, 1:30-3:30 p.m. (Register)

Partners Health Management would like to invite ALL providers who are serving dually diagnosed members or who would like to serve dually diagnosed Individuals (Children and Adults) with Intellectual and Developmental Disabilities, including Autism, Mental Health Disorders and are at risk of not being able to return or maintain placement within the their communities to join us for a NEW CWCN/Dual Diagnosis Provider Forum the second Fridays of each month, starting on September 10, 2021, 1:30-3:30 p.m. and continuing for the remainder of FY 2021-2022.  Meeting dates are as follows:

  • 10, 2021, 1:30-3:30 p.m. = MH Approaches to IDD, Module 1 – What is Dual Diagnosis
  • 8, 2021, 1:30-3:30 p.m. = Module 2 – Understanding Assessment Practices in Dual Dx.
  • 12, 2021, 1:30-3:30 p.m. = Module 3 – Mental Health Evaluations
  • 10, 2021, 1:30-3:30 p.m. = Module 4 – Signs and Symptoms of Mental Illness
  • 14, 2022, 1:30-3:30 p.m. = Module 5 DM-ID to DM-ID 2
  • 11, 2022, 1:30-3:30 p.m. = Module 6 – Support Strategies
  • March 11, 2022, 1:30-3:30 p.m. = Module 8 – Childhood and Adolescence
  • April 8, 2022, 1:30-3:30 p.m. = Module 9 – Aging
  • May 13, 2022, 1:30-3:30 p.m. = Conduct disorder, intermittent explosive disorder, and impulse control disorder in members with ID, developmental disorders

Please mark your calendars and plan on attending these important Workforce Development sessions.

Areas of monthly business will focus on:

  • NADD membership, certifications, reimbursed preparation study time for provider staff
  • Workforce Development Activities and Staff Competencies
  • NADD and NC START Training opportunities /Learning Collaboratives
  • Quarterly State Reporting Requirements/Updates
  • Contract Requirements and Monitoring, Value Based Contracts
  • Member Data, Metrics and Outcomes (POMs, NCI) being established/standardized
  • Quality Assurance and Quality Improvement Activities (Quality of Care, Quality of Life)
  • Family Impact, Health Disparities, Transitions Across the Lifespan
  • EPSDT options (supported by research)
  • Best Practices (supported by research)
  • Barriers to accessing services/Service gaps
  • Assessment/Evaluation – “knowing what we are treating, to treat appropriately”
  • Advocacy – Member/Family/Stakeholder Education
  • Communication, Assistive Technology
  • Conflict Resolution
  • Networking, Brainstorming

Should you have questions, or need additional CWCN/Dual Diagnosis information, please feel free to contact Cheryl Smith (, Michelle Stroebel ( or Doug Gallion ( at Partners Health Management. Partners looks forward to working with each of you on improving individual’s lives and strengthening community resources, through this forum.

Community Events and Training

You can find more training opportunities at

Community Café: Join Partners on the fourth Wednesday of each month at 10 a.m. for Community Café, a virtual discussion of topics that impact the members we serve.

The July 28th topic is Community Support: Back to School. Register now.

Community Resilience Model® (CRM)

July 20, 2021, 1:30-3:30 p.m. (Register)

The Community Resilience Model® teaches participants about the impact of trauma and chronic stress on the nervous system, behavior, and long-term health. Participants learn how to reset the nervous system with easy to learn, concrete, coping skills. One of the goals of CRM® is to create trauma-informed and resilient communities.

 Domestic Violence During COVID-19: How to Help

July 21, 2021, 2-4 p.m. (Register)

Many of us are still home more than usual and the risk for domestic violence is high.  Learn how to spot the signs of domestic violence and how to help.

 Human Trafficking: Keeping Our Children Safe

July 22, 2021, 2-4 p.m. (Register)

Human Trafficking is a global problem, even in the United States. Children may be spending more time online than usual.  Learn about trafficking around the world and some ideas about how to keep our children safe.

Trauma Informed Care

July 23, 2021, 1:30-3:30 p.m. (Register)

Description: Let’s look at how our behavior affects others with trauma history. What are some simple changes we can make using what we know about trauma?

Risk & Resilience Buffering Toxic Stress Modules 4-5-Limbic Calming and Cortical Coping

July 26, 2021, 2-4 p.m. (Register)

This is a follow-up to Modules 1-3, which teach about toxic stress. Module 4 focuses on healing for the limbic system and calming an overactive stress response. In Module 5 we will learn about healing the cortical brain to develop active coping skills such as impulse control and problem solving. Each of these modules stands alone and there are no prerequisites to attend any of the modules.

 Risk & Resilience Buffering Toxic Stress Module 6: Building Adult Resilience

July 27, 2021, 2-4 p.m. (Register)

We have focused on young children and how we can support their development. This final module shifts to the importance of well-being in adults and how we can continue to build our resilience. Modules stand alone and there are no prerequisites to attend any of the modules.

Additional Training and Announcements

NC Involuntary Commitment Training: On-Demand Learning Opportunity: The NC School of Government has posted a five module series of brief online learning tutorials for on-demand viewing hosted by Mark Botts. The series is designed for primary healthcare providers, families, magistrates, mental health professionals, law enforcement officers, hospital and school employees.

 Effective Treatment and Special Considerations for Implementation and Sustainability Virtual Training Series: The North Carolina Division of Mental Health, Developmental Disabilities, and Substance Abuse Services is sponsoring a training series to support workforce development for systems that interact with, support, and provide treatment for persons who have mental illness co-occurring with an intellectual/developmental disability. The trainings will cover the most common challenges in providing effective care to this population.

All sessions will be held from 10–11:30 a.m. Contact hours for each session: 1.5

These trainings are free to attend but pre-registration is required. The training is funded by the NC Department of Health and Human Services, Division of Mental Health, Developmental Disabilities, and Substance Use Services, as a project of the Children with Complex Needs statewide administration.

 Session Descriptions:

Aug. 2, 2021 Live Webinar: The Diagnosis of Psychiatric Disorders in Individuals with Intellectual Disabilities

The assessment and diagnosis of psychiatric disorders is a multistep process that requires input from multiple disciplines. We will review this process and the complex role diagnosis plays in treatment planning and across the spectrum of multidisciplinary interventions

Oct. 5, 2021 Live Webinar: Adaptation of Dialectical Behavior Therapy for Work with Autistic Youth

Dialectical Behavior Therapy (DBT), was developed with goals of teaching individuals to live more mindfully, cope with unavoidable levels of distress, become more effective in their interpersonal relationships, and build on the ability to emotionally regulate. While this modality was originally intended for use in other populations, the skills can also be adapted to address the concerns and challenges faced by autistic youth.

Information provided in this presentation will address the basic concepts of DBT and ways to adapt those basic concepts to work with autistic youth. In creating such adaptations, important elements considered will include understanding autistic culture, the connection between autistic identity affirming work and mental wellbeing, and special considerations for work with autistic youth who also have an I/DD diagnosis. This talk promises to be engaging and interactive in providing concrete skills to practice and recommendations you can carry forward into your work with this population.

Nov. 2, 2021 Live Webinar: Psychopharmacology for Children with Complex Needs

In this workshop, you will learn skills in the prescribing and management of psychotropic medications for children with autism and intellectual and developmental disabilities. This will include identifying mental health concerns in children who might have difficulty expressing themselves or might experience symptoms differently, common side effects of medications, and best practices in prescribing.

This training series targets behavioral health professionals, LME/MCO staff, medical professionals, nursing professionals, school staff, state, local child serving agencies, and parents of youth who are dually diagnosed with mental illness and intellectual and developmental disabilities.

Register Here:

The University of North Carolina at Chapel Hill School of Social Work has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6642. Programs that do not qualify for NBCC credit are clearly identified. The University of North Carolina at Chapel Hill School of Social Work is solely responsible for all aspects of the programs. Each successfully completed webinar qualifies for 1.5 contact hour.

This course has been submitted the North Carolina Addiction Specialist Professional Practice Board for 1.5 contact hours.

For more details about this training and continuing education information please visit For questions please email

Truth and Reconciliation Forums (Providers are asked to share this information with members and families.):

Are you a young adult with a developmental disability and mental health condition (IDD- MH)? Are you a family member of a young adult with IDD-MH? Would you like to learn more about how people with IDD-MH, their families, and researchers learn can do research together?

Researchers at START/UNH, the University of Florida, and Georgetown University are inviting you to attend a “Truth and Reconciliation” activity. Reconciliation means to make things better.

The activity will help people with IDD-MH and their families:

  • Learn about some of the bad things that happened during research in the past.
  • Forgive past research mistakes.
  • Figure out how to make research better.
  • Connect people with IDD and their families to researchers.
  • Help make sure no one feels left out of research.

The activity will be held virtually on July 19, 2021, and July 26, 2021. Participants will receive a $25 gift card at the end of the activity.

To learn more about the research study and sign up for the activity, please contact:

UNC Institute for Best Practices NC ACT Coalition Meetings are held monthly at 11 a.m.  Register for series:

UNC Institute for Best Practices NC CST Support Meetings are held monthly 1:00 p.m. Register for series: