• Registration Open! Partners’ Annual Provider Forum
• Appointment Scheduling
• Quarterly Level I Incident Reports
• Recredentialing and Contract Expiration Dates
• Utilization Management Updates
• Claims Information
• Timely Filing Override Requests
• Consumer Discharges

• 2018 Community Behavioral Health Provider and Service Gap Analysis
• Tips to Reduce Energy Costs
• Partners Training Academy Opportunities
• System of Care Trainings
• Alerts and LME/MCO Joint Communication Bulletins
• Announcements and Reminders

Registration Open! Partners’ Annual Provider Forum

Join Partners for a day of learning and network with Partners’ staff and fellow providers. The Annual Provider Forum is an opportunity for the Provider Network to come together to learn about the next steps in moving toward a value-based care system. Employees from Partners’ departments will also be on hand to help with questions and information pertaining to operational functions.

Date:  Wednesday, March 14, 2018
Time:  7:30 a.m-1:30 p.m.
Location:  Crowne Plaza Hickory, 1385 Lenoir Rhyne Blvd SE, Hickory, NC 28602
Admission:  This event is limited to 250 participants. Advanced registration is required.
Registration:  Visit https://providers.partnersbhm.org/annual-provider-forum/ to learn more and register.

If you have questions about the Annual Provider Forum, please contact Roanna Newton by emailing rnewton@partnersbhm.org or calling 828-323-8054.

Appointment Scheduling

Providers offering appointments through the AlphaMCS Slot Scheduler need to ensure that appointments are scheduled correctly. Please make sure that your appointments account for the:

• Correct operating hours over the holidays
• Type of funding and clients served (Medicaid or State)

Providers should upload appointments for the next month at least two weeks prior to the beginning of the month. In addition, please inform Access to Care if you are adjusting hours for any inclement weather issues or other possible reasons for operational hour adjustments.

If you have any questions, please contact Access to Care at 1-888-235-4673.

Quarterly Level I Incident Reports

Partners requested and received a waiver from the NC Division of Mental Health/Developmental Disabilities/Substance Abuse Services in August 2016 to stop submission of the Quarterly Level I Incident report, QM11.  That waiver ended on December 2017 and Partners has asked the State to continue the wavier for no submissions. We do not expect our request to be denied.

Providers DO NOT need to submit this report unless Partners contacts your agency. If you have questions, please contact your provider specialist.

Recredentialing and Contract Expiration Dates

All providers must be credentialed in order to have a contract and provide services to Partners consumers. In an effort to ensure that providers credentialing does not expire resulting in a contract termination, providers will receive a contract warning letter 90 days before the credentialing expiration date if a COMPLETE recredentialing application has not been received by Partners’ Credentialing Department. The warning letter will include a final date in which the complete application must be turned in or Partners will begin the contract termination process. The process will begin in order to ensure that Partners’ consumers will continue to receive needed services (and be transitioned to another provider) if the current provider will not be renewing their contract with Partners. Partners encourages providers to begin the recredentialing process six months before their credentialing expires to avoid any disruption in services.

If you have questions, please contact the Credentialing Department at credentialingteam@partnersbhm.org or call 704-842-6483.

Utilization Management Updates

Attention Providers of IDD Services:  A diagnosis of Intellectual Disability is substantiated by comprehensive psychological testing, which is administered by a Licensed Psychologist or Licensed Psychological Associate.  Comprehensive Psychological Evaluations must include (at minimum):

• Comprehensive Intellectual Testing
• Assessment of Adaptive Functioning
• Developmental History
• Diagnostic Conclusions
• Specific Recommendations
• Valid Signature and Date

When determining the appropriate Level of Care or Substantiating Diagnoses, psychological evaluations are considered current if they have been performed within five years for adults and three years for children for most levels of care. If prior evaluations are available but not within the above timeframes, respectively, the Licensed Psychologist or Licensed Psychological Associate will review the evaluation(s) and supplemental documentation to assure accuracy of diagnoses, report previous test results, submit concurrency statements, and/or complete additional testing and interpretation as needed.  Please refer to following table to determine specific time requirements.

Change in Benefit Grid: Residential Level III Services:  Effective February 15, 2018, the authorization limit for continued stay requests for Residential Level III will be shortened from 90 days to 60 days.  Partners is making this change to ensure the authorization periods coincide with the due date of the 180-day evaluation.  This change will help providers avoid partial denials when the 180-day evaluation is due during the middle of the authorization period.  The updated benefit grid will be posted to the Provider Knowledge Base website on February 15, 2018.

Services requiring a 180-day evaluation:

Residential Level III:  Per NC DHHS Implementation Update #90:

Effective November 1, 2011, a psychiatric or psychological assessment is required for authorization requests past the 180-day mark, to be completed by a psychiatrist (MD/DO) or psychologist (PhD) within 60 days of the requested start date of the requested re-authorization period. This psychiatric or psychological assessment must be completed by an independent practitioner who is not associated with the residential services provider if the provider is not a Critical Access Behavioral Health Agency (CABHA). If the residential services provider is a certified CABHA the assessment may be completed by a professional associated with the CABHA.

This assessment must include continuing treatment recommendations, the dated signature of the assessor, and the assessor’s credentials.  Providers must either attached this completed evaluation to the SAR or upload it to the Patient Module in Alpha.

Community Support Team:  Per NC DHHS Implementation Update #89:

The final revised policy for Community Support Team (CST) will be posted in early August 2011.  Although the policy had stated that there was a six-month per year hard limit for Community Support Team, the revision allows for exceptions to this limit when medical necessity is shown. The revisions states:  

Any request for an exception to this six-month limit must be accompanied by a comprehensive clinical assessment completed by an independent licensed professional and an updated person centered plan (PCP) with new service order signed by a medical doctor (MD), licensed psychologist, nurse practitioner (NP) or physician assistant (PA). The clinical assessment must meet the requirements as specified in Implementation Update #36 and clearly document medical necessity as defined in the continued stay criteria in this policy.

Beginning on and after October 1, 2011, all requests for concurrent authorizations that extend the authorization beyond a six-month period for that consumer per that year, must be accompanied by an independent assessment indicating that Community Support Team continues to be medically necessary as well as an updated Person Centered Plan as noted above and in the policy. The independent assessment must have been completed within 60 days of the new authorization request. The six months per calendar year are cumulative and include any time during that calendar year when the consumer received Community Support Team services.

Notification for PRTF Providers:  The Utilization Management Care Managers will be entering reported restraints administered by Psychiatric Residential Treatment Facilities into AlphaMCS under the comment type labeled “Restraints Reported” starting January 1, 2018.  You may receive notifications via AlphaMCS that the comments have been created.  This designation does not require any action on the provider’s part.  This is for data tracking purposes only.  If UM needs specific information, the UM Care Manager will reach out to the provider as usual.

Level III and PRTF Treatment Reminder:  Discharge planning is to occur at the time of admission and discharge efforts are to be documented and submitted with each concurrent authorization request.

Claims Information

Providers are reminded to use the email Claims_Department@partnersbhm.org for all email inquiries so that they are handled in the most efficient manner. Please do not send email directly to individual employees. 

Claims Training:  AlphaMCS Portal University is an available resource and guide for navigating AlphaMCS.  If you need additional claims training, please contact Rhonda Colvard by email (rcolvard@partnersbhm.org) to schedule a time for training.

If you have questions about claims submission, please email claims_department@partnersbhm.org or call 704-842-6486.

Timely Filing Override Requests

Timely filing override requests should only be submitted for the following reasons. All requests are reviewed for consideration.

• Retroactive Medicaid: Claims based on retroactive Medicaid eligibility must have authorization requested within 30 days and submit claims within 90 days of the date modified in NCTracks for eligibility date range. Claims department should be contacted prior to submitting claims.
• Retroactive Medicare/TPL: If claims are recouped due retroactive Medicare/TPL, the claim can be resubmitted once the claim has been resubmitted to other insurance. The only exception is claims that are not within the Fiscal Year for State benefit. Please resubmit within 90 days of the recoupment.
• License update/addition: Request must be submitted within 30 days of the update or addition.
• Site update: Request must be submitted within 30 days of update.
• AlphaMCS system issues identified by Partners
• Eligibility issue with NC Fast/NC Tracks: Request must be submitted within 30 days of date modified in NCTracks.

Timely Filing Requests should be sent directly to thuskey@partnersbhm.org prior to submitting the claims.

Consumer Discharges

Providers who enter consumer discharges in AlphaMCS should follow the criteria below to ensure the discharges are complete and can be processed and finalized by Partners. Otherwise, discharges are subject to being returned and “Sent Back” to the provider for corrections; creating a delay in processing.

3. If the Discharge Reason chosen is Other or Unknown – Provider MUST input comments relating the actual reason why consumer is being discharged

5. Providers who perform services related to Substance Abuse/Use, must fill in the SA fields in the Discharge screens prior to submitting. Consumer Data Warehouse (CDW) requires these fields be complete to appropriately end date consumer information.

6. Provider Comments should be limited to short descriptions as to why the discharge is being submitted.  All detailed notes relating to the actual discharge, protocols to be followed, or other comments should be entered in the Patient Maintenance module in the Clinical Notes fields.  This is very important, so that other providers who are treating the same consumer are aware of situations and consumer status and/or situation(s).  Providers cannot see the discharge comments from other agencies, thus making lengthy comments within the discharge module ineffectual.  Please input comments appropriately.

Go to Patient Mtnc; Filter for Patient; Click on Pat name to open; Click Details, Click Clinical; Click Notes; Click Add; Enter Notes and Save

Providers who have questions concerning discharges, should contact Cindy Combs via email at ccombs@partnersbhm.org or via phone at 336-527-3209.

2018 Community Behavioral Health Provider and Service Gap Analysis

The Partners Behavioral Health Management 2018 Community Behavioral Health Provider and Service Gap analysis is conducted in compliance with the North Carolina LME-MCO Provider and Gap Analysis requirements and as part of the Partners’ ongoing quality improvement initiatives. The intent of the need and gap analysis is to determine service gaps and identified service needs associated with consumer, families, and providers within the Partners catchment area. The analysis utilizes several methods of evaluation which include provider claim data analysis, demographic data analysis, survey administration and analysis, targeted focus groups, and Partners BHM team meetings.

We are eagerly anticipating the North Carolina LME-MCO Provider and Gap Analysis 2017-2018 requirements, and hope to begin to formalize this year’s report which will highlight our accomplishments towards last year’s Gaps and Development Plan and opportunities for services growth and expansion. Stay tuned for more on this over the next few months!

Tips to Reduce Energy Costs

Our recent Arctic blast of frigid air reminded us all that winter can get brutally cold and it’s not over yet. With eight more weeks of winter, now is an important time to remind your consumers of the importance of saving energy and reducing costs to their home. Energy bills in the winter can become high and can stretch the limits of any budget. Now would be a great time to remind consumers of the following tips to help try to reduce those costs:

• Reduce the thermostat to the lowest comfortable setting while home and turn it down a few degrees before leaving. According to Duke Energy, you will save approximately one percent of your bill for every one degree that you lower your thermostat.
• One of the easiest ways to help your HVAC system is to regularly change your air filter in your home.
• Operate the ceiling fans in the home in a clockwise direction, which pushes warm air back down in the room.
• Leave the blinds/curtains open during sunny days to help heat the home but close them at night to help to insulate the home.
• Make sure that the HVAC system in the home has been checked and is performing well to maintain efficiency.
• Ensure that the windows in the home are sealed and that cold air isn’t entering the home.

Housing is already the largest expense in a household, don’t let winter energy costs ruin the monthly budget. You can find more information to share with your consumers at www.energy.gov.

Partners Training Academy Inclement Weather Policy

On occasion, Partners Training Academy will need to cancel trainings due to inclement weather conditions. The following standards have been adopted to guide our participants. Training will be canceled and rescheduled if…

• The training is scheduled to be held in Partners’ Gastonia office and school is delayed or canceled in Gaston County.
• The training is scheduled to be held in Partners’ Hickory office and school is delayed or canceled in Catawba County.
• The training is scheduled to be held in Partners’ Elkin office and school is delayed or canceled in Surry County.

If a training session is canceled due to inclement weather, Partners will notify all registered participants of the new date and time.

Introduction to Dialectical Behavior Therapy (Class Full)

Thursday, January 25 – Friday, January 26, 2018, 8:30 a.m. – 4:00 p.m., Gastonia, NC

Description: Dialectical behavior therapy (DBT) treatment is a cognitive-behavioral approach that emphasizes the psychosocial aspects of treatment. DBT is a support-oriented, cognitive-based, and collaborative method for teaching people how to cope with sudden, intense surges of emotion.

Trainer: Laurie Conaty, MSW, LCSW, LCAS

Introduction to Motivational Interviewing (Class Full)

Thursday, February 1 – Friday, February 2, 2018, 8:30 a.m. – 4:30 p.m., Gastonia, NC

Description: Dialectical behavior therapy (DBT) treatment is a cognitive-behavioral approach that emphasizes the psychosocial aspects of treatment. DBT is a support-oriented, cognitive-based, and collaborative method for teaching people how to cope with sudden, intense surges of emotion.

Trainer: Laurie Conaty, MSW, LCSW, LCAS

NC TOPPS 101 & Super User Training (Registration)

Wednesday, February 7, 2018, 9:00 a.m. – 12:30 p.m., Webinar

Description: NC TOPPS 101 is an introduction to NC TOPPS and includes a demonstration of the NC TOPPS online system for the provider agency’s staff user. The NC TOPPS Super User training outlines the roles and responsibilities of the NC TOPPS Super User.

Trainer: Veronica Somerville, MHA, MBA, Quality Management Analyst, Partners BHM

Incident Response Improvement System (IRIS) / Human Rights Committee Training (Registration)

Monday, February 12, 2018, 1:00 p.m. – 4:00 p.m., Hickory, NC

Description: This training will teach best practices for reporting incidents in the Incident Response Improvement System (IRIS), plus ways to maintain a viable Human Rights Committee (HRC).

Trainer: Keshia Sandidge, HRC Liaison/Consumer Rights Officer, Partners BHM

Accurate Documentation Training (Registration)

Friday, February 23, 2018, 9:00 a.m. – 4:30 p.m., Gastonia, NC

Description: This 6-hour training is an instructional course on the essential elements of documentation for all professionals working in community based mental health and substance use services. Participants will learn core PIE note writing concepts as well as the necessary components of service notes.

Trainer: Danielle Coleman, MSW, LCSW, ACSW

Autism Spectrum Disorder: Building on Strengths to Overcome Challenges

Tuesday, February 27, 2018
9:00 a.m. – 11:30 a.m., Gastonia, NC (Registration)
2:00 p.m. – 4:30 p.m., Hickory, NC (Registration)

Description: This workshop offers parents and professionals an in-depth look at the four core deficits of Autism Spectrum Disorder (ASD): communication, social interaction, sensory issues, and how an individual may think and learn.

Trainer: Nancy Popkin, Autism Resource Specialist, Autism Society of North Carolina

System of Care Trainings

The Partners’ System of Care Department offers a number of trainings for the community. To register for these trainings, visit the calendar at www.partnersbhm.org.

Youth Mental Health First Aid Training (Registration)

Date & Time:  January 24, 2018, 8:30 a.m. – 5 p.m.
Location:  First Plaza (Partners Hickory Office) Multipurpose Room, 1985 Tate Blvd. SE. Hickory NC 28602
Description:  A young person you know could be experiencing a mental health or substance use problem; learn an action plan to help. Youth Mental Health First Aid is highly recommended for teachers, coaches, social workers, faith leaders, and other individuals who regularly have contact with young people ages 12-18.
Trainer: Jeanne Patterson, 704-772-4310, jpatterson@partnersbhm.org
*Must be at least 18 years of age to take this training. Deadline to register is January 29, 2018.

Youth Mental Health First Aid Training (Registration)

Date & Time: February 1, 2018, 8:30 a.m. – 5 p.m.
Location:  Foothills Higher Education Center Room, 211, 2128 S. Sterling St., Morganton, NC 28655
Description:  A young person you know could be experiencing a mental health or substance use problem; learn an action plan to help. Youth Mental Health First Aid is highly recommended for teachers, coaches, social workers, faith leaders, and other individuals who regularly have contact with young people ages 12-18.
Trainer: Kim Rhoads, System of Care Liaison
*Must be at least 18 years of age to take this training. Deadline to register is January 29, 2018.

Question, Persuade, Refer (QPR) Suicide Prevention Training (Registration)

Date & Time:  February 2, 2018, 2 p.m.-4 p.m.
Location:  Foothills Higher Education Center, Room 211, 2128 S. Sterling St., Morganton, NC 28655
Description: Participants of QPR (Question, Persuade, Refer) trainings learn to recognize warning signs of a suicide crisis and to question, persuade, and refer someone for help. Please attend this suicide prevention training & become a “QPR Gatekeeper” for your community.
Trainer: Michael Smith, System of Care Liaison
Deadline to register is January 30, 2018.

Alerts and LME/MCO Joint Communication Bulletins

Provider Alerts are sent to all providers subscribed through Constant Contact for “Information for Providers” and “All Partners’ Communications.” Published alerts are available on the Provider Knowledge Base at https://providers.partnersbhm.org/provider-alert-archive/.

Alerts issued since the last Provider Bulletin:

December 22, 2017 – Feedback Requested by Jan. 3—DMA Super Measures

January 4, 2018 – Dialectical Behavior Therapy Service Interest Meeting 

All LME-MCO Joint Communication Bulletins can be found at http://www.ncdhhs.gov/divisions/mhddsas/joint-communication-bulletins.

Providers are encouraged to review the monthly NC Division of Medical Assistance Medicaid Bulletin. Bulletins are posted at https://dma.ncdhhs.gov/documents/2018-medicaid-bulletin-and-index.

Announcements and Reminders

Dialectical Behavior Therapy Service Interest Meeting:  Partners is holding a meeting on Tuesday, January 30, 2018, from 3 p.m.-5:00 p.m., for all practitioners and organizations interested in offering Dialectical Behavior Therapy (DBT) in the Partners’ catchment area.

DBT is a comprehensive cognitive-behavioral treatment for difficult to treat mental health disorders. Although originally developed for chronically suicidal individuals, DBT has evolved into a treatment for multi-disordered individuals with borderline personality disorder.  DBT is a recognized and highly respected Evidence-Based Practice for adults. It is considered by the American Psychological Association and the American Psychiatric Association to be a best practice and a first-line treatment option for individuals who suffer from Borderline Personality Disorder (BPD).  More information on the Linehan Institute, training, and the certification process can be found at The Linehan Institute and Behavioral Tech.

This meeting will include the following topics:

• DBT Service Criteria
• Linehan DBT Certification
• Training
• Request for Proposals

The meeting will be held from 3 p.m.-5 p.m. through video conference at the following Partners’ locations. Registration is required. Please register by clicking on the location in which you plan to attend the meeting.

• 901 S. New Hope Road, Gastonia, NC—Board Room 1
• 1985 Tate Blvd, SE, Hickory NC—Basement Multipurpose Room
• 200 Elkin Business Park Dr., Elkin NC—Conference Room A

Please register by Friday, January 26, 2018. If you have questions, please contact Vanessa Anderson by calling 828-323-8062 or emailing vanderson@partnersbhm.org.

Community Inclusion for Person with Serious Mental Illness in NC Conference:  The North Carolina Practice Improvement Collaborative is hosting a conference, Community Inclusion for Persons with Serious Mental Illness in North Carolina at McKimmon Conference Center in Raleigh on February 20.  Mark Salzer, Ph.D., Professor of Rehabilitation Sciences and Director, Collaborative on Community Inclusion of Individuals with Psychiatric Disabilities, Temple University, will discuss the Community Inclusion model during the morning, with four afternoon breakout groups on Transition-age Youth; Peer Supports; Employment; and Recreation. Each breakout will be co-facilitated by experts in the fields.

Providers delivering the following services are encouraged to attend:

• Adult Services – Assertive Community Treatment Team, IPS, IDDT, Critical Time Intervention, Community Support Team, Tenancy Supports, PATH
• Youth Services – FEP, Multi Systemic Therapy, Intensive In Home for older youth consumers

To learn more or register, click here.

REQUEST FOR PROPOSALS:  Burke County Juvenile Crime Prevention Council (JCPC) & N.C. Dept. of Public Safety Division of Adult Correction and Juvenile Justice (DACJJ):  Burke County JCPC requests from local non-profits, proposals to serve delinquent and at-risk youth, ages 6 to 17. Programs must have a SPEP service type, an “evidence based” model or a service requested by the DACJJ.  Programs must have an evaluation component which can demonstrate impact on the risk factors below.

Approximately $230,294 will be available [dependent on availability of funds] for July 1-June 30, Fiscal Year 2018-19. A local match of 30% required. Deadline for applications is Wednesday, February 21, 2018 at 5:00 p.m.

Burke County priority risk and needs factors compatible with legislative mandates:

• Age for First Offense Alleged in a Complaint
• Number of Undisciplined or Delinquent Referrals at Intake
• Most Serious Prior Adjudication
• Prior Assaults
• Known use of Alcohol or Illegal Drugs by Youth or Family
• Serious School Behavior Problems
• Association with Delinquent Peers
• History of Abuse/Neglect
• Sexual Behavior Problems
• Mental Health Needs
• Conflict in the Home
• Youth who have Parents Willing but Unable to Supervise
• Family Criminality.

Funding priority will go to following service types:

1. Psychological Assessments
2. Restitution/ Community Services
3. Substance Abuse Treatment
4. Mediation
5. Sexual Offender Treatment
6. Counseling
7. Group Homes
8. Interpersonal Skill Building
9. Mentoring
10. Parent/Family Skill Building
11. Experiential Skill Building
12. Temporary Foster Care
13. Specialized Foster Care

Programs are required to submit two copies of the following application attachments:

• Annual Audit or Financial Statement
• Management letter with a form stating, “No Overdue Taxes are Due”
• Conflict of Interest Statements
• Proof of 501(c)(3) status
• Current list of Board of Directors and
• Programs not funded at the time of the RFP deadline are required to submit three letters of support from outside their agency

To apply, complete the online application by accessing NCALLIES through an NCID registration. Follow instructions at http://cp.ncdjjdp.org/CP for the program agreement application.  New programs will need to complete NCID registration first. After submitting the NCALLIES application, print, sign and deliver two complete hard copy packets of the entire proposal packet and five modified hard copy packets of the NCALLIES application (without Section V or attachments) to: Spring Williams-Byrd at the Burke Co. Agricultural Center, 130 Ammons Drive SE Suite 2, Morganton, NC 28655; phone (828) 764-9480.

Also Required:  Mandatory State Program Orientation (Registration Required by Friday, January 26 at 5:00 p.m.) Orientation will be held on Wednesday, January 31, 2018, 9 a.m.-12 p.m. at the Old William Lenoir Middle School, in the Staff Development Room. 332 Greenhaven Dr., Lenoir, NC 28645, unless otherwise notified.  Register by e-mail to jcpcbcc@gmail.com or call A.J. Coutu 828-403-1427. Mandatory attendance is also required at the Burke JCPC Funding Allocation meeting on Wednesday, February 28, 2018 at the Valdese Town Hall, at 9:45 a.m.  Those recommended for funding will also be required to attend the following JCPC meeting on Wednesday, March 14.

For further information contact Massey Whiteside at the DACJJ Area Office by calling 828-296-4742 or Burke JCPC Administrator, A.J. Coutu by emailing jcpcbcc@gmail.com or calling 828-403-1427 or visit burkenc.org/jcpc.

Save the Date—NC TIDE Spring 2018 Conference:  NC TIDE will host its Spring 2018 Conference April 22-25, 2018 at the Hilton Wilmington Riverside. Visit www.nctide.org to learn more.

Introduction to IPS for Behavioral Health Webinars: The Introduction to IPS for Behavioral Health webinar is now scheduled for January-March 2018.

Training objectives include:

• Recognizing how employment impacts wellness and benefits all people who have a mental illness,
• Learning about the philosophy and practice principles of the Individual Placement and Support (IPS) model,
• Reviewing the components of behavioral health integration, and
• Understanding how all roles within the behavioral health agency can support the implementation of IPS.

The webinar is a mandatory training for all behavioral health staff who are identified on the MOU/MOA or written agreement as attendees to the Employment Behavioral Health Team between the behavioral health agency and the IPS team for whom they are connected. This training is for behavioral health staff/mental health Supported Employment providers ONLY. This training will be offered once monthly with a capacity for 30 participants. A reminder that there is a six-month period in which behavioral health staff must complete the training while billing for the EBHT meeting.

Registration

• February 13, 2018 at 10:00 a.m.-11:30 a.m.: https://www.eventbrite.com/e/ips-for-behavioral-health-tickets-41341532637
• March 9, 2018 at 10:00 a.m.-11:30 a.m.: https://www.eventbrite.com/e/ips-for-behavioral-health-tickets-41341655003

Password: IPS2018

Participants should register for one date only as there are limited spaces. Webinar information will be sent to registrants within 24-48 hours prior to webinar date. Certificates will be provided upon completion. Please note that continuing education credit is not currently available via DMHDDSAS online training for licensed staff.

If you have questions, please contact Nicole Ness, Adult Mental Health Program Coordinator, DMHDDSAS Community Services and Supports, at 919-715-2454 or nicole.ness@dhhs.nc.gov.