Issued: Nov. 29, 2021

Provider Forum Webinar—Register Today!

Time-Limited Rate Increases Extended
Partners will continue time-limited rate increases for Medicaid services listed in the Temporary Medicaid Rate Schedule COVID-19 available at The temporary increases will continue through December 31, 2021.

HHAeXchange Live System User Training
HHAeXchange invites provides to attend upcoming live system user trainings. Trainings will be held on Tuesday and Thursday for two weeks. Every webinar will include a live question and answer chat option for questions and real time system demonstration requests.

The information listed below provides a description for each course. The intended audience for each appears in parenthesis, based on the “role” in HHAeXchange: System Administrator (Admin), Billing Staff (Biller) and Agency Coordinator/Staffing/HR (Coordinator).

Visit Management Webinar: December 7 and December 14
HHAeXchange Management / (Admin + Coordinator) – User Type: HHAeXchange
This live training will demonstrate Member Management, Scheduling, Visit Management and Capturing Missed Visits.
10 a.m.-noon (Register)

HHAeXchange Electronic Visit Verification (EVV) / (Admin + Coordinator)
EVV Compliance
This live training will cover Mobile App Setup (Agency and Caregiver), IVR utilization, Call Dashboard and GPS Management.
2-3:30 p.m. (Register)

Billing Webinar: December 9 and December 16
HHAeXchange Billing / (Admin + Biller) – User Type: HHAeXchange and EDI
This live training will demonstrate Importing Visits (EDI), EDI Tool (EDI), Rate Management, Pre-Billing, Invoicing, Billing Review, Exporting Claims & Status, Managing Diagnosis Codes, Un-billing, Adjusting Visit (Claim), Re-Billing.
10 a.m.-noon (Register)