State-Funded Contracting Information for FY2022

Partners continues to work diligently to support our Provider Network and is committed to provider stability and continuity in our State-funded contracting process for FY2022.

Without our single stream funding allocation, and taking into consideration CARES funding, lower utilization in our day programming and our implementation of Long-Term Community Supports, Partners has made the decision to start provider contracts on July 1, 2021 with first quarter amounts only. This first quarter amount includes single stream UCR dollars, non-UCR dollars and county funding and should not be annualized. When we receive our single stream funding allocation, we will realign contract amounts.

Please reach out to your account specialist with any questions.

EVV Update and Opportunities for Additional Training with HHAeXchange 

Simple Claims Billing and EVV Implementation

Partners, Sandhills Center, Alliance Health, Trillium Health Resources, Vaya Health, Cardinal Innovations Healthcare and Eastpointe have partnered with HHAeXchange to provide a free Electronic Visit Verification (EVV) and billing tool for member placement, scheduling, authorization management, communication, and direct billing for Home Health Aide services.

What does the HHAeXchange Portal provide to homecare agencies?

The HHAeXchange Portal provides a direct connection from the agency to your contracted LME/MCOs for:

  • Electronic case broadcasting, authorizations, plan of care management and entering confirmed visits.
  • Real-time two-way messaging with the LME/MCOs.
  • Free EVV solution for time & attendance and duty tracking.
  • Electronic billing.

Your Agency’s Billing Options

Option 1: Our agency wants to use HHAeXchange’s provider portal network which is provided at no cost. Great! If you have indicated that you’d like to use HHAeXchange’s EVV the contact person listed on your survey will receive more information in the coming weeks, upload caregivers into the HHAeXchange Portal and begin processing EVV and claims.

Option 2: Our agency has an existing EVV system that we’d like to keep. It’s simple to connect your existing EVV system to your contract LME(s) through the HHAeXchange Portal. Ensure that you’ve completed the survey, and the HHAeXchange Integrations Team will coordinate with you to create an interface to process your existing EVV visits and claims.

Important dates

To register for the webinars listed below, please refer to the “Training” tab for more info at

  • Provider Pre-Go live Training Webinars: Tuesday, June 15, 10 a.m.
  • EDI Provider Post Integration Training Webinar: Thursday, June 2, Noon.
  • Go-Live Date: Providers to begin using the HHAX Enterprise platform for all home health aide services on Wednesday, June 30.

Upcoming Training

Transition to Medicaid Managed Care: Guidance for Providers Impacted by 42 CFR Part 2
June 7, 2021, Noon-1 p.m. (Register)
Hosted by NC Department of Health and Human Services.

Providing Safe Spaces for LGBTQ Clients
Two sessions available:
June 10, 2021, 2 p.m.-4 p.m. (Register)
June 17, 2021, 10 a.m.-noon (Register)

Join Partners and Charlotte Transgender HealthCare Group for this exciting workshop. Workshop will explore how service providers can better understand, create safe space for, and serve these clients in a way that avoids traumatization and instead promotes authenticity and feelings of empowerment for both providers and LGBTQ individuals with whom they interact.

Trauma and IDD, The Justice System: Considerations for People with I/DD
June 2, 2021, 9:30 a.m.-12:30 p.m. (Register)

Join Partners Training Academy and NADD in part two of this training series. Individuals with Intellectual/Developmental Disabilities are likely to experience some form of trauma during their lifetime. There is often a failure to recognize the effects of trauma on people with I/DD and the signs of past experiences may be untreated, overlooked, or disregarded as “problem behavior.” This session will review the types of traumatic events that are common, why people with disabilities are more at risk, and an overview of trauma informed approaches to support healing and recovery.

Additionally, we will explore information on the justice system as it relates to people with IDD, including vulnerabilities associated with criminal behavior, challenges within the legal system, and how victimization rates connect back to trauma risk.

: Melissa Cheplic, MPH (NADD)

 Adapting Therapy for People with I/DD, Psychopharmacology
June 4, 2021, 9:30 a.m.-12:30 p.m. (Register)

Join Partners Training Academy and NADD in the final part of this training series. This session will focus on treatment approaches, including the value of psychotherapy for people with IDD and how to integrate clinical models. Specific guidelines and principles for adapting therapy to support person-centered practices will be reviewed. Psychopharmacology for people with IDD will be explored, highlighting considerations in medication review and management, medical history assessment, monitoring of benefits and adverse effects, and lifespan changes related to use of psychopharmacological intervention.

: Melissa Cheplic, MPH