Partners communicates essential operational information and changes through the Provider Communication Bulletin, published on the third Thursday of the month. Provider Alerts are published as needed to communicate additional time-sensitive information. The Bulletin and Alerts are emailed to those subscribed to receive Partners’ emails. To subscribe, click here.

Alerts are listed from newest to oldest. If you are seeking an alert prior to January 2015, please email questions@partnersbhm.org.

March
March 8, 2019 – March Webinar; #J319-Verification of Education; Rutherford Provider Forum; Psychological Testing Codes

February
February 20, 2019 – New AlphaMCS Build 2.09
February 11, 2019 – RFP for Surry and Yadkin Services; No Reject Policy, HBCS Online Application

January
February 4, 2019 – Registration Open for Learning Collaborative Info Session
January 30, 2019 – Partners Seeks Interested Child and Adolescent Outpatient Providers for Learning Collaborative
January 10, 2019 – Brief Outpatient Therapy Codes; Compliance Survey
January 4, 2019 – Rutherford County; Psychological Testing Codes, UM Notifications

Archive

December
December 20, 2018 – Stakeholder Webinar – 1115(a) Substance Use Disorder Demonstration State Plan Changes; Partners Holiday Closing
December 11, 2018 – AlphaMCS 2.08 Build
December 4, 2018 – RFP-Residential Treatment Level III Meeting; NC Innovations Core Competency Survey
December 3, 2018 – Innovations Provider Referral Process; Training; Provider Webinar

October
October 25, 2018 – CMS Approves 1115 Application; DHHS Webinar on Friday
October 17, 2018 – AlphaMCS 2.07 MR01 Build
October 10, 2018 – AlphaMCS Unavailable
October 8, 2018 – Peer Support Call; Trainings; NCTracks Checkwrite
October 3, 2018 – Survey, Waiver Extension; Provider Enrollment; Credentialing Committee, Ops Manual Update

September
September 26, 2018 – AlphaMCS 2.07 Build; Clinician Staffing Changes
September 17, 2018 – Remittance Advice, Training
September 13, 2018 – Disaster Preparedness, Clinical Assistance, Readmittance Advice
September 10, 2018 – Provider Webinar, Peer Support Definition Update, B3 Service-Intensive Recovery Supports Women
September 5, 2018 – RFP – Residential Treatment Level III-Problem Sexual Behavior; ISP Coalition Meeting

August
August 31, 2018 – Upcoming Trainings
August 22, 2018 – Request for Information Announcement – Residential Level II Mental Health/Substance Use
August 20, 2018 – Claims Processing Correction; NC Provider Council Conference
August 9, 2018 – DHHS Stakeholder Call Today; Assistance with NC Tracks
August 8, 2018 – DD Residential Service Provider Meeting

July
July 24, 2018 – AlphaMCS 2.06 Build; Credentialing Expiration
July 13, 2018 – Reminder: NC Tracks Enrollment Verification
July 12, 2018 – Community Navigator & Person Centered Planning Webinars
July 11, 2018 – Issues with Claims Processing
July 3, 2018 – (ROI) Dual Diagnosis Services (IDD/MHSU, includes ASD) Residential (ROI #0718-004)

June
June 29, 2018 – UPDATE: IRIS Website Now Available
June 29, 2018 – SCHEDULED OUTAGE – HCBS System
June 28, 2018 – Rate Increases Effective August 2018
June 28, 2018 – UPDATE: IRIS Website Currently Unavailable
June 25, 2018 – Webinar “Community Navigator’s Role in the Individual Service Plan and Person Centered Planning”
June 7, 2018 – Review of Block Grant-funded Programs; Provider Webinar
June 5, 2018 – Perception of Care, Reverification, Medicaid Transformation; Reminders

May
May 30, 2018 – June 1, 2018 Deadline to Initiate Connection to NC HealthConnex
May 24, 2018 – Checkwrite Cutoff, RFI for NADD Certification, Needs Assessment, Provider Webinar
May 10, 2018 – Rutherford County Votes to Seek Alignment with Partners
May 4, 2018 – EFT Notice & IRIS Downtime
May 2, 2018 – Alpha Update; Billing Services, RFI-NADD Certification; EMDR; Training

April
April 26, 2018 – AlphaMCS Update
April 24, 2018 – AlphaMCS Update; NCTracks Recredentialing Changes
April 19, 2018 – UPDATE – AlphaMCS Issues
April 19, 2018 – AlphaMCS Issues & State/IPRS Funded Services Update
April 13, 2018 – Opioid Implementation Funds Available; Community Support Team Listening Sessions
April 10, 2018 – New AlphaMCS Link; Medicaid Transformation Update

March
March 27, 2018 – NPI and Health Plans in NC Tracks, Alpha System Updates 
March 23, 2018 – Revised DMA Super Measures Specifications Released
March 14, 2018 –  Request for Proposals – Dialectical Behavior Therapy
March 6, 2018 – IRIS Unavailable on Thursday, March 8, 2018
March 2, 2018 – EMDR Update; ACORN Training

February
February 22, 2018 – Rapid Response Stabilization Services Referrals; Third Party Liability/Medicare Bypass Codes
February 20, 2018 – State Claims Denials for MAFDN Coverage
February 2, 2018 – Provider Feedback Requested – What do you know about electronic health records

January
January 4, 2018 – Dialectical Behavior Therapy Service Interest Meeting

December
December 22, 2017 – Feedback Requested by Jan. 3—DMA Super Measures
December 7, 2017 – Provider Webinar Reminder, Cybercriminal Activity

November
November 11, 2017 – Claim Denials, Credentialing, Post Payment Review, Meeting Reminders

October
October 16, 2017 – Provider Survey
October 9, 2017 – Requests for Traumatic Brain Injury Funding
October 5, 2017 – AlphaMCS Build 2.04 Delayed 
October 2, 2017 – AlphaMCS Build 2.04; RFP Announcement; Reminder—EOBs; Fair Housing Training

September
September 11, 2017 – IRIS; Claims and UM Updates; Announcements

August
August 24, 2017 – NC Tracks and AlphaMCS Updates; Provider Webinar
August 14, 2017 – Claims Denials, Aug. 25 Provider Council Meeting
August 8, 2017 – Attention Claims Staff—Select Taxonomy from Dropdown Menu

July
July 27, 2017 – NCTracks Fingerprint Requirement; Authorization Changes; PKB Updates
July 12, 2017 – AlphaMCS Downtime

June
June 30, 2017 – Taxonomy Edits, Credentialing, No July Provider Council Meeting
June 28, 2017 – Rapid Response; Credentialing and Enrollment; PKB Updates
June 19, 2017 – Request for Proposals – Referral Agency for Outside School Hour Support Services
June 8, 2017 – Provider Webinar; Credentialing Update; Perception of Care Reminder
June 7, 2017 – AlphaMCS Latency Issues
June 1, 2017 – AlphaMCS Latency

May
May 31, 2017 – AlphaMCS Downtime; Perception of Care Survey Reminder
May 11, 2017 – AlphaMCS Webinar; NC Innovations Listening Sessions

April
April 21, 2017 – Free ASD Webinar, Email for NCTracks Questions 
April 12, 2017 – NCTracks Enrollment; Training Reminders
April 6, 2017 – Partners’ Credentialing Process Training

March
March 30, 2017 – DMA/DMH Listening Sessions for SUD Providers
March 10, 2017 – MCR Feedback, TFCBT Authorizations; PI Update
March 6, 2017 – SACOT Registration of Interest, Specialized Consultation Services RFI

February
February 20, 2017 – AlphaMCS Downtime Notification
February 10, 2017 – Changes to Intensive In-Home Service Definition and Rate
February 6, 2017 – Check Write Extended
February 2, 2017 – Rates, Three Way Contracts, Reminders

January
January 26, 2017 –  CD-10 Update to DMH Benefit Plan-Diagnosis Array

December
December 9, 2016 –  Separate EFT for Claims Submitted on Dec. 6
December 1, 2016 –  Alpha Downtime; Phish Scam; DMHDDSAS RFA

November
November 21, 2016 – New Process for Submitting NC-SNAPs
November 10, 2016 – NC Innovations; ACTT Encounter Submissions, Residential Level III
November 3, 2016 – Forum Reminder; Retro Medicare/TPL Processing; CCP 8P

October
October 7, 2016 – ACTT Encounter Data Submissions

September
September 19, 2016 – AlphaMCS Downtime Notification
September 16, 2016 – Enhanced Rate for Trauma Focused CBT; JCB #J217

August 2016
August 19, 2016 – Site Determination Enforcement Implementation
August 12, 2016 – SAIOP and SACOT Audit Notification

July 2016
July 29, 2016Downtime Notification from AlphaMCS
July 1, 2016 – ICF-IID Rate Increase; Medicaid Plan Public Comment: DMHDDSAS Training

June 2016
June 24, 2016 – Additional IPRS-State Funded Services Checkwrite Scheduled
June 17, 2016 – AlphaMCS Site Adjudication Edit in Effect July 1, 2016
June 9, 2016 – Fiscal Year 2016-17 State Funded IPRS Contract Information

May 2016
May 23, 2016 – Alpha Available; Medicaid Eligibility; Provider Council Planning Session
May 20, 2016 – Downtime Notification for AlphaMCS
May 13, 2016  – Records Loaded In AlphaMCS
May 13, 2016  – CANS Clarification; AlphaMCS Document Removal and More
May 13, 2016 – Medicaid Insurance Layers in AlphaMCS
May 10, 2016 – Survey; Service Gap Analysis; NCHIMBH Meeting
May 6, 2016 – NC Innovations Technical Amendment; CANS Webpage Update

April 2016
April 15, 2016 – Partners Seeks Request for Interest- Facility Based Crisis for Children and Adolescents

March 2016
March 18, 2016 – Department of Health and Human Services announces consolidated LME/MCO Service Regions
Mar. 4, 2016Joint Communication Bulletins; Provider Manual Updated
Mar. 1, 2016NC Innovations Technical Amendment Training March 7-8

February 2016
Feb. 18, 2016 – Needs Assessment; #J180; Rate Increases; CANS Update, CCBHC
Feb. 2, 2016 – Needs Assessment; PRTF Training; TBI Waiver; Upcoming Events

January 2016
Jan. 25, 2016 – REVISED Inclement Weather Postings, IRIS Downtime, IDD Listening Sessions
Jan. 21, 2016 – Inclement Weather Postings, IRIS Downtime, IDD Listening Sessions
Jan. 4, 2016 – AlphaMCS Downtime, PTA Inclement Weather Procedure

December 2015
Dec. 28, 2015 – Records Retention Reminder; Revised Innovations Guide, Holiday Closings

November 2015
Nov. 23, 2015 – Changes to Authorization Requirements for Several Services
Nov. 17, 2015 – Communication Regarding Inpatient Services

October 2015
Oct. 23, 2015 – Clarification of Inpatient Hospital Notice
Oct. 12, 2015 – Home & Community Based Supports, Taxonomy Training, NCDMHDDSAS Grant
Oct. 2, 2015 – Taxonomy Training Available

September 2015
Sept. 28, 2015 – ICD-10 Implementation
Sept. 16, 2015 – AlphaMCS Downtime; Credentialing Update, Taxonomy Training
Sept. 1, 2015 – Provider Taxonomy Verification Assistance Training

August 2015
Aug. 27, 2015 – Important information regarding the Residential Level III Request for Proposals
Aug. 18, 2015  – Request for Proposals: Residential Treatment Level III
Aug. 17, 2015 – Taxonomy Training

July 2015
July 16, 2015  – NC Innovations Waiver Amendment Public Comment Period Extended to August 7, 2015
July 7, 2015  – Mandatory Innovations Training; Revised #J138; Innovations Public Comment Period Open

June 2015
June 26, 2015 – NC TOPPS Reminder; IRIS Server Move Update
June 18, 2015 – Additional IPRS Checkwrite; IRIS Server Maintenance
June 10, 2015 – IPRS Eligibility/Enrollment; Therapeutic Leave
June 3, 2015 – Changes to Antipsychotic Prescribing; Regional NCTracks Seminars

May 2015
May 28, 2015  – Child Residential Providers-Post Payment Utilization Review Process
May 20, 2015  – Intensive In-Home Provider Meeting; May Provider Forum Cancelled
May 8, 2015  – Change of June Claims Cutoff Date, Provider Forum Reminder
May 6, 2015  – Clinical Coverage Policy 8A-1; ACTT Request for Proposals

April 2015
April 20, 2015 – Joint Communication Bulletin #133: Updated Billing Codes for Residential Treatment Services
April 15, 2015 – Contract and Insurance Information Submissions to Partners
April 10, 2015 – AlphaMCS Provider Portal Update Patch
April 2, 2015 – Changes to Quarterly Incident Reporting
April 1, 2015 – Upgrade to Alpha Build 1.13 scheduled for April 1 at8p.m.

March 2015
Mar. 9, 2015 – CAQH ProView; Psychosocial Rehabilitation Correction; Provider Forum

February 2015
Feb. 9, 2015 – Provider Human Rights Committees Survey
Feb. 9, 2015 – Psychosocial Rehabilitation Billing Changes
Feb. 16, 2015 – Psychosocial Rehabilitation Update; CAQH Downtime, PSS Job Fair

January 2015
Jan. 15, 2015 – Home & Community Based Listening Sessions
Jan. 13, 2015 – IDD Workgroup Provider Communication
Jan. 8, 2015 – Taxonomy Code Changes; NC Medicaid/NC Health Choice Preferred Drug List Changes