Issued: November 4, 2022

What is happening?

Partners Health Management has organized a virtual NCCFII Child Residential Provider Meeting for all LME/MCOs on Nov. 14, 2022. We encourage all child residential providers to attend. Representatives from Partners and other LME/MCOs will be present to provide an overview of the new process and answer any questions.

Click here to register in advance.

How does this affect providers?

On Oct. 1, 2022, Partners and other LME/MCOs began using a new pass-through authorization process for child residential treatment as part of the NC Child and Family Improvement Initiative (NCCHII). Please review Partners Provider Alert: NC Child and Family Improvement Initiative Creates Rapid Access to Residential Supports for Children and Youth, September 30, 2022 for details.

What do providers need to do?

If you are a child residential provider, register in advance to receive a confirmation email with information about joining the meeting.

Who should providers contact with questions?

If you have questions, please contact, please contact or call Partners Provider Service Line at 1-877-398-4145.

What is the NC Child and Family Improvement Initiative?

North Carolina’s six LME/MCOs launched the NC Child and Family Improvement Initiative on May 1, 2022, to create a statewide solution to the current pressing challenges of the service delivery system for children and youth in foster care. The goal of the Initiative is to implement a statewide model to ensure seamless access to quality care for youth and families served by the child welfare system regardless of where they live in North Carolina.

To learn more about the NC Child and Family Improvement Initiative, click here.