Issued:  October 8, 2018

Stakeholder Feedback Call:  Peer Support Specialists Service Definition Update

Please join the Division of Mental Health, Developmental Disabilities and Substance Abuse Services and NC Medicaid (formerly known as the Division of Medical Assistance) on a joint webinar presentation on the Peer Support Specialist Service Definition Update. This call is for stakeholders to learn about the proposed changes and offer feedback on the Peer Support Specialist service definition.

This webinar will be held Wednesday, October 10 ,2018 from 1:30-3 p.m. To register, click here. To view the draft Service Definition, click here.

Webinar:  ACORN—Introduction to Outcomes-Based Care

All providers interested in the Acorn tool and all providers currently using the tool who would like a refresher are welcome to participate in a webinar on Wednesday, October 17 from 1-3 p.m.

Training objectives include:

  • Provide an overview of the concept of outcomes-based care
  • Introduce how ACORN data can help clinicians identify high risk cases and specific concerns
  • Identify opportunities for deliberate practice

Participants can expect to walk away with the latest information about interpreting the results of their data collection and knowledge about how ACORN can be used with special populations, such as trauma or the severely mentally ill. Attendees are encouraged to bring questions.

RegistrationClick Here to Register

Benefit Counseling Training Session

Do you know someone who is disabled and would like to work? Join us on Tuesday, October 23 from 1-3 p.m. at Partners Auditorium, 901 S. New Hope Rd., Gastonia, to learn how they can keep their benefits and work at the same time.

To register for this event, click here.

NCTracks Reminder – Columbus Day Holiday and Checkwrite Schedule

This information was sent out by NCTracks on October 8, 2018. Providers are encouraged to sign up for NCTracks communications at

Today, October 8, 2018, is Columbus Day, which is a federal holiday, although not observed by the N.C. Department of Health and Human Services (DHHS) or GDIT.

However, in keeping with the published 2018 checkwrite schedules, because of the federal holiday, the checkwrite date this week will be on Wednesday, October 10. The posting and availability of funds to provider bank accounts will depend on the provider’s financial institution. Bank of America customers should see their payments in their accounts on the day that the EFT is processed, which will be Thursday (10/11/2018). Providers who bank at other financial institutions should see payments the business day following the date that the EFT is processed, which will be Friday (10/12/2018) afternoon. (Some may post sooner.)

The 2018 and 2019  NCTracks checkwrite schedules can be found under Quick Links on the Provider Portal home page at