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2016 Partners Needs Assessment and Gaps Analysis Survey

Every year, Partners conducts a Needs Assessment and Services Gaps Analysis to understand the behavioral health needs of the citizens in the regions we serve. To assist with this process, we want input from every person and from every perspective touched in some way by mental illness, substance use disorders, or intellectual and developmental disabilities.

The survey should only take a few minutes to complete. Want to participate? (survey closed)

Partners will use a number of tools–focus groups, consultation with community and provider stakeholders, extensive data analytics, and web-enabled surveys–to develop an effective plan for a more targeted deployment of precious healthcare resources. We appreciate your help in this process.

Attention PRTF Providers – Statewide Training Announcement.

The NC Division of Medical Assistance is offering a training for Psychiatric Residential Treatment Facilities (PRTFs) Receiving Medicaid Funding and Prepaid Inpatient Health Plans (PIHPs) on Conditions of Participation in Medicaid for PRTFs on Wednesday, March 16, 2016.

The training will be held at
CenterPoint Human Services, 4025 University Parkway, Winston Salem, NC 27106 from 9:30 a.m. – 4 p.m.
This training is for PRTFs receiving Medicaid funding for the provision of Psychiatric Residential Treatment Services for individuals under 21, and for the PIHPs who administer Medicaid for the Division of Medical Assistance.
It is strongly recommended that each PRTF Organization send three key staff to this training, including the CEO or signatory for each PRTF, the Clinical Director and the staff in charge of Quality Assurance or compliance with Incident Reporting.

In preparation for each PRTF’s submission of the federally mandated Letter of Attestation of compliance with 42 Code of Federal Regulation (CFR) 483 Subpart G, by July 21, 2016, the representatives from the Division of Medical Assistance, the Division of Mental Health, Developmental Disabilities and the Division of Health Services Regulation are providing this training on the provisions in 42 CFR 483 Subpart G and the policy, practice and reporting activities required to reach and maintain compliance. It is hoped that this training will facilitate each PRTFs own review of its policies and practices and promote positive outcomes from monitoring and audit reviews by the DHSR and the PIHPs.

Please RSVP by email to Catherine Goldsmith,,
Children’s Behavioral Health Services Manager, DMA, by close of business February 12, 2016. Include the names, titles and contact information for the persons who will be attending from your PRTF or PIHP in the email.  A confirmation email will be sent prior to the meeting with additional information.

The NC Traumatic Brain Injury (TBI) Waiver – Posted for Public Comment

North Carolina is seeking your feedback on the TBI Waiver amendment and application. Please visit (Traumatic Brain Injury information is at the top of the webpage.)

Comments may be submitted by leaving a voice mail message at 919-855-4108, or via email at The public comment period ends at 12:01 a.m. on February 26.

Don’t miss these upcoming events!

Intellectual/Developmental Disabilities (IDD) Listening Session

The North Carolina Department of Health and Human Services is hosting a number of “listening sessions” across the state in February and March to discuss changes to the North Carolina Innovations Waiver providing services for those living with intellectual and developmental disabilities.
One of these sessions will be hosted by Partners on Wednesday, February 3, The session begins at 5:30 p.m. and citizens can participate at one of the following locations:
  • Partners’ Elkin Office-200 Elkin Business Park Dr., Elkin
  • Partners’ Gastonia Office-901 S. New Hope Rd., Gastonia
  • Partners’ Hickory Office-First Plaza, 1985 Tate Blvd. SE, Hickory
Global Continuous Quality Improvement (Global CQI)
New Time! Global CQI will meet this Friday, February 5 at 9:30 a.m. at Partners’ Hickory office (1985 Tate Blvd. SE, Hickory NC 28602) in the Multipurpose Room (basement level.)

Want to learn more? Contact Jackie Copeland at

Quarterly Provider Forum

The Quarterly Provider Forum will be held on Tuesday, February 9, 2016 beginning at 1 p.m. Providers are encouraged to attend at one of the following locations:
  • Partners’ Elkin Office-200 Elkin Business Park Dr., Elkin
    (Conference Room A/B)
  • Partners’ Gastonia Office-901 S. New Hope Rd., Gastonia (Auditorium)
  • Partners’ Hickory Office-First Plaza, 1985 Tate Blvd. SE, Hickory (Basement Multipurpose Room)