Issued:  April 8, 2020

Wednesday, April 8, 2020 3:00 p.m.

(This weekly update will resume its regular schedule on Thursday, April 16 at 3:00 p.m.)

Participant Log-In Information: (There is no dial-in option for this webinar)

Please register for COVID-19 Provider Call on Apr 8, 2020 3:00 PM EDT at:

After registering, you will receive a confirmation email containing information about joining the webinar.

Please feel free to share with other providers in your network or catchment area

During this call, in addition to DMHDDSAS and DHB policy updates, we will answer some of the questions that have been received via documents sent to the BHIDDSAS.COVID.Qs email.  Due to the large number of email requests for information that we continue to receive, we realize that some of your questions may not have been answered in a timely manner.  We are working diligently to respond to each request.  In consideration of the limited time we have on the call, we ask that you review the guidance link (below) on the DHHS website and FAQs on the NC Medicaid site to see if an answer to your question has already been provided.

As things continue to change and move quickly during the COVID-19 pandemic, please continue to stay abreast of emerging issues, guidance, and policies by visiting:

Broad information and updates:

Policy and Guidance updates:

Additional resources for submitting questions and requests for information:

  1. Send an email with your question or comment to: or
  2. Visit our website and click on this link to submit BH and IDD questions via an online portal.