Issued: April 3, 2020

Virtual Meeting: Joint NC DMHDDSAS and DHB (NC Medicaid) COVID-19 Update for NC Providers

The following is shared on behalf of NC DHHS:

NC Division of Mental Health, Developmental Disabilities and Substance Abuse Services and the Division of Health Benefits will host a virtual meeting today, April 3 at 4 p.m.

To register, visit

As things continue to change and move quickly during the COVID-19 pandemic, please continue to stay abreast of emerging issues, guidance, and policies by visiting the following web pages:

Additional resources for submitting questions and requests for information:

Visit our website and click on this link to submit behavioral health (BH) and intellectual and developmental disabilities (I/DD) questions via an online portal.

CARES Act Paycheck Protection Program Accepting Applications

Through the Partners Service Stability Program, we are committed to helping alleviate the social and economic impacts of the novel coronavirus (COVID-19) by ensuring that services and supports remain available to those in need. One of the ways we want to help you, our Network Providers, is with information and resources so you can dedicate your efforts to caring for the members we share.

As mentioned in the Provider Alert COVID-19 #12 (April 1, 2020), the Coronavirus Aid, Relief, and Economic Security Act, known as the CARES Act, was passed by Congress on March 27 and establishes a new $349 billion Paycheck Protection Program for small businesses. The program is designed to provide relief to millions of small businesses so they can keep going and keep their workers employed.

In an effort to assist our Network Providers, we wanted to let you know that applications for the Paycheck Protection Program will begin to be accepted, today, April 3 and the Small Business Administration suggests that you not delay.

This loan is for payroll costs, interest on mortgages, rent and utilities (due to likely high subscriptions, at least 75% of the forgiven amount must have been used for payroll). The loan will be fully forgiven if the funds are used for payroll costs. Loan payments will also be deferred for six months. No collateral or personal guarantees are required. Neither the government nor lenders will charge small businesses any fees.

Forgiveness is based on the employer maintaining or quickly rehiring employees and maintaining salary levels.  Forgiveness will be reduced if full-time headcount declines, or if salaries and wages decrease. You can apply through any existing SBA 7(a) lender or any federally insured depository institution, federally insured credit union, and Farm Credit System institution that is participating.

Apply here: Paycheck Protection Program Application Form

For further information about the Paycheck Protection Program Application Form, visit

Partners is continually identifying ways to help you during this time and ask you to frequently check our Partners Provider Service Stability site for additional resources. If you need technical assistance, please contact Judy Dahlstrom at