Issued:  March 11, 2020

Providers are asked to continue to check the NCDHHS website for the most up-to-date information about COVID-19.


The Division of Mental Health/Developmental Disabilities/Substance Abuse Services will host a webinar today, Wednesday, March 11, 2020, beginning at 5 p.m. to update about the preventive measures they are taking and advising the public to take to prevent the spread of COVID-19.  DMH/DD/SAS will also discuss the steps occurring to prevent and protect our patients at State Operated Healthcare Facilities and service recipients across our system, including those receiving services in community settings.

Participants will be able to ask questions in an effort to make sure that you have the facts about COVID-19 that will help you to make the best decisions about your health and the health of your loved ones.

DHHS, BH and IDD Deputy Secretary Kody Kinsley will lead the discussion and will be joined by our Chief Medical Officer, Carrie Brown, MD and the Director of State Operated Health Facilities, Helen Wolstenholme, and Division of Health Benefits/NC Medicaid Deputy Secretary Dave Richard.

To join the webinar from your computer, click here and be prepared to enter the following:

Event number: 664 776 137
Event password: COVID19

To join by calling in only, dial 1-888-273-3658 and enter access code 2490768#.

New Special Medicaid Bulletin Regarding COVID-19 Available

The NC Division of Health Benefits (DHB) has published a Special Medicaid Bulletin dated March 10, 2020: NC Medicaid Provider Webcast: Medicaid Policies and Codes Related to COVID-19. Providers are encouraged to review this important information at