Coordination, Collaboration of Health Care | FAQs | Provider Info Sessions

Coordination of Behavioral Health Care and Collaboration Between Behavioral Health Care and Medical Care

Partners monitors the continuity and coordination of care that members receive across the behavioral healthcare network and takes action, as necessary, to improve and measure the effectiveness of these actions.  We use information to facilitate and measure the effectiveness of improvement actions related to continuity and coordination of behavioral healthcare across its delivery system.

In addition, Partners collaborates with relevant medical delivery systems to monitor, improve and measure the effectiveness of actions related to coordination between behavioral and medical health care.

Learn more about this collaboration in the articles below:

• Communication Matters – Exchange of Information between Behavioral Health Inpatient Facilities and Behavioral Health Outpatient Providers Post-discharge
• Importance of Regular Follow-up with Members with ADHD and Improving Communication with Other Providers
• Improving Metabolic Testing for Members Prescribed Anti-psychotics for Management of Schizophrenia

Providers’ Frequently Asked Questions and Answers

We are capturing the questions received from providers and from our Provider Information Sessions at https://providers.partnersbhm.org/providers-frequently-asked-questions-and-answers/. The FAQs are broken down by topic and updated when new information is available.

Joint Communication Bulletins

Two Joint Communication Bulletins were published by DMH/DD/SAS and DHB this week:

• Joint Communication Bulletin J363 – Home and Community Based (HCBS) Processes
• Joint Communication Bulletin J364 – Revisions in DMH Service Definition Requirements During the COVID-19 Pandemic