Issued:  May 24, 2018

Fiscal Year 2017-18 Checkwrite Cutoff

Providers are reminded that all approved claims to be considered for Fiscal Year 2017-18 must be submitted by 5 p.m. on Tuesday, June 26, 2018. To view the checkwrite schedule, please visit

Various Service Opportunities Available

RFI #0518-002 NADD Certification (Updated May 15, 2018): Partners has updated this Request for Information to solicit responses from organizations to participate in a membership and certification process through NADD. Full details are available at

If you are interested in this opportunity, you must register to participate in the Mandatory Bidders’ Conference to be held on Wednesday, May 30, 2018 from 3-4 p.m. Please use this link to register for the webinar by 5 p.m., Friday, May 25, 2018. Registrants will be sent the webinar link.

RFI #0518-003 Individual Placement and Support-Supported Employment (IPS/SE) for Burke and Catawba Counties:  Partners Behavioral Health Management’s RFI #0518-003 will be used to specifically identify any current IPS/SE Providers interested in and qualified to provide Individual Placement and Support-Supported Employment (IPS/SE) in Burke and Catawba Counties.  As written in the NC DHHS service definition, IPS/SE is a person-centered, behavioral health service with a focus on employment, that provides assistance in choosing, acquiring, and maintaining competitive paid employment in the community for individuals 18 years and older for whom employment has not been achieved or employment has been interrupted or intermittent. This service is co-located with an agency’s behavioral health treatment services to ensure consistent behavioral health integration.  Depending on the volume of responses Partners may select a provider to add this service or will issue a full Request for Proposals.

If you are interested in this opportunity, please visit to review the RFI and associated resources. If you are interested in being considered for provision of these services with Partners, you must register to attend the Mandatory Bidder’s Conference to be held on Wednesday, June 6, 2018 from 1:00 pm-4:00 pm, in the Hickory Basement Multipurpose Room at 1985 Tate Blvd. SE, Hickory, NC 28602. Click here to register for the Bidders Conference.

If you have questions about either of these RFIs, please contact Vanessa Anderson by email at or call 828-323-8062.

Feedback Wanted! 2018 Community Needs Assessment

Partners is conducting a survey to find out what people living across eight North Carolina counties think about the accessibility of services for mental health needs, substance use issues and intellectual or developmental disabilities in their local communities. As providers in these counties, we need your help! Our Community Needs Assessment Survey gives you the opportunity to tell us what services are needed and share where other services might be improved.

The survey is open from Monday, May 21, through Friday, June 15. You can access the survey at:

To participate as a provider, click the survey link that best applies to you. Please encourage your consumer and family members to participate in the survey as well. You are welcome to email the consumer/family member link to consumers, refer them to the Partners website, or print off copies that can be faxed to Roanna Newton at 828-325-8178.  Thank you for helping us improve healthcare services in western North Carolina!

Register for the June Provider Webinar

Make sure to join us for the quarterly Provider Webinar to learn the latest information about the Partners’ Network.

Date and Time:  Wednesday, June 13, 2018 at 1 p.m.
Meeting will be held via Webinar. Registration is required. To register, visit

Topics to be discussed:

  • Provider Network Updates
  • Credentialing Update
  • Program Integrity
  • Quality Management
  • Opioid Initiative
  • NC TOPPS Update

If you have questions about the Provider Forum or future Provider Webinars, please contact Roanna Newton at 828-323-8054 or email