Category: Uncategorized

Updated: April 6, 2023 Please reference the tables below for changes. Services with no changes for Tailored Plan effective October 1, 2023, or NC Medicaid Direct effective April 1, 2023 (Nothing needed from provider – no code changes) Current in Lieu of Service (ILOS) Name and Code Tailored Plan ILOS effective October 1, 2023 NC [...]

(b)(3)DI Codes NC Innovations Codes H2011 U4 HI – (B3) IDD – Crisis Services – Primary Response H2011 HI – MOBILE CRISIS MANAGEMENT Innovations Rate H2015HQU4 (B3) Community Networking – Group H2015HQ Community Networking – Group H2015U1U4 (B3) Community Networking – Class and Conference H2015U1 – CN Class &Conference H2015U2U4 (B3) Community Networking – Transportation […]

Issued: November 8, 2022 Partners will extend the Nov. 15, 2022, checkwrite. The new processing cutoff date will be Nov. 10, 2022 for both State and Medicaid claims. The Nov. 15 checkwrite will include claims processed from Nov. 2 through Nov. 10, 2022. If you have questions, please contact the Claims department by calling 704-842-6486 or emailing claimsdepartment@partnersbhm.org.

Issued: November 7, 2022 Partners has identified an issue with member eligibility not loading correctly in Alpha+. Not all members are impacted. We are working to resolve this issue as quickly as possible.

In This Bulletin: RFP #1022-001 NC Medicaid Children and Youth Services (Cabarrus County) – TiCCA Providers Must Identify Local Administrator for Partners’ ProviderCONNECT Launch COVID-19 Boosters Available for 12 and Older Claims Information Clarification to July 6, 2022, Alert – Utilization Management COVID-19 Flexibilities Update State News and Updates Training Resource and Collaborative (TRAC) Community [...]

Issued: October 14, 2022 What is happening?  Partners will soon launch our provider portal, ProviderCONNECT. All contracted providers in our network must identify a Local Portal Administrator for ProviderCONNECT. Your Local Administrator will serve as the point of contact with Partners for ProviderCONNECT, and will be responsible for setting up accounts for your staff who [...]

Issued: October 11, 2022 Partners has identified an issue with member eligibility not loading correctly in Alpha+. Not all members are impacted. The eligibility should be corrected Wednesday night. We will extend the check write cutoff until 5 p.m. on Thursday, Oct. 13, 2022, to allow additional time for claims submissions.

Issued: September 29, 2022 What is happening? The North Carolina Department of Health and Human Services (NCDHHS) is delaying implementation of the NC Medicaid Managed Care Behavioral Health and Intellectual/ Developmental Disabilities Tailored Plans (Tailored Plans) until April 1, 2023. The decision is unanimously supported by the leadership of the state’s six LME/MCOs. The delayed [...]

Issued: Sept. 15, 2022 What is happening? Partners will soon launch our provider portal, ProviderCONNECT. All contracted providers in our network must identify a Local Portal Administrator for ProviderCONNECT. Your Local Administrator will serve as the point of contact with Partners for ProviderCONNECT, and will be responsible for setting up accounts for your staff who [...]

Issued: August 8, 2022 The 2022 Perception of Care Survey is being administered through September 19, 2022. The survey is an opportunity for individuals and families to provide information about the quality of care they receive. This information is used to improve care across our counties and the state. It is Partners desire to have [...]