Provider Alert: 2022 Perception of Care Survey

Issued: August 8, 2022 The 2022 Perception of Care Survey is being administered through September 19, 2022. The survey is an opportunity for individuals and families to provide information about the quality of care they receive. This information is used to improve care across our counties and the state. It is Partners desire to have [...]
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Opioid Treatment Take-Home Dosing Sunsetting on July 15, 2022

Utilization Management COVID-19 Flexibilities Update: Opioid Treatment Take-Home Dosing Sunsetting on July 15, 2022 Providers may continue to file claims for Opioid Treatment Take-Home Dosing services provided through July 15, 2022. The service extension was set to sunset on June 30. This extension refers to the following services: Outpatient Opioid Treatment (OOT H0020, H0020 U3 […]

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Provider Alert: Utilization Management COVID–19 Flexibilities Update

Issued:  March 31, 2022 On March 21, 2022, NC Medicaid released SPECIAL BULLETIN COVID-19 #237: Extension of NC State of Emergency Temporary Flexibilities This Bulletin identifies all temporary Behavioral Health policy flexibilities outlined in COVID-19 Special Bulletin that will be end-dated as of June 30, 2022. The service listed below has not been made permanent [...]
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Provider Alert: Updated Rate Schedule

Issued:  March 17, 2022 Updated Rate Schedule It is Partners’ practice to continually assess rates and follow through with the commitment of reinvesting dollars into services for the individuals you serve. Our rate schedule has been recently updated and we ask that providers  refer to the currently published rates when billing claims. Please CLICK HERE to [...]
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Provider Alert: Utilization Management COVID–19 Flexibilities Update

Issued:  March 15, 2022 NC Medicaid on March 2, 2022 released SPECIAL BULLETIN COVID-19 #234: UPDATE to Permanent Changes Made for PHE Flexibilities and Plan for Sunsetting of Temporary Policies This Bulletin identifies all temporary Behavioral Health policy flexibilities outlined in COVID-19 Special Bulletin that will be end-dated as of March 31, 2022. The service [...]
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Provider Communication Bulletin #126

Quarterly Provider Webinar on March 9 Utilization Management Updates LME/MCO Expectations for Long Term Support Service Implementation Claims Information State News and Updates Provider Meetings and Collaboratives Provider Training Community Training Additional Events and Training Partners Provider Council Meets February 25; Quarterly Provider Webinar to be Held March 9 The Partners’ Provider Council is a professional [...]
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837 Provider Files

Issued:  Dec. 8, 2021 837 Provider Files Partners Health Management is aware that some 837 Provider files did not process. Please do not resubmit the files. AlphaMCS is in the process of resolving the issue. We will complete a special checkwrite as soon as the problem is resolved.
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Provider Communication Bulletin #121

In This Bulletin: County Realignment Updates Medicaid Transformation State News and Updates Providers Needed: Rapid Response Bed Therapeutic Foster Care (S5145U5) for Children and Youth Request for Information—NADD (National Association for the Dually Diagnosed) Certification Claims Information Upcoming Provider Meetings and Training Community Training Additional Training and Announcements PDF version > County Realignment Updates Utilization [...]
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Provider Communication Bulletin #120

In This Bulletin: Partners Awarded BH I/DD Contract Innovations Community Living and Supports Authorization Transfers Important Update about Electronic Visit Verification County Realignment Updates AMH+ and Care Management Agency Survey Reminder - Perception of Care Survey Claims Information State News and Updates Upcoming Provider Meetings and Training Additional Training and Announcements Partners Awarded BH I/DD [...]
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