Category: Provider Tools

Partners, along with other LME/MCOs, utilizes AlphaMCS for managed care operations. Self-Directed Training AlphaMCS handbook with screen shots available for self-directed reference and training.  This handbook will walk providers through the AlphaMCS provider portal. http://providers.partnersbhm.org/wp-content/uploads/2016/07/Provider-Portal-Handbook.pdf AlphaMCS  Portal University:  Training Guide provides general information, handbook and video tutorials.  If you have not accessed Alpha yet, you [...]

► View forms and instructions Partners is required to credential and re-credential all providers who participate in our Provider Network including, but not limited to Licensed Practitioners, Licensed Independent Practitioners, agencies (including group practices and licensed facilities such as Psychiatric Residential Treatment Facilities.)  For specific information about credentialing, please review the Provider Operations Manual. All credentialing [...]

AlphaMCS Partners uses AlphaMCS for its Managed Care Operations. More details regarding AlphaMCS are available in the Partners’ Provider Operations Manual and the links below. Access the AlphaMCS Provider Portal Provider Portal Handbook Request Individual/Unique AlphaMCS Logins Each staff member will need his or her unique AlphaMCS Provider Portal Login. To obtain an AlphaMCS Login [...]

A culturally competent approach to services requires that we all examine and potentially transform each component of mental health, substance use, and intellectual and developmental disability services.

Partners is responsible for assuring the quality of services delivered by the Provider Network. Likewise, Partners is accountable to the Division of Mental Health, Developmental Disabilities and Substance Abuse Services (DMHDDSAS) and the Division of Medical Assistance (DMA) in the management of both State and Medicaid services.

The Contracts Unit handles all contracts with providers within the Partners’ Provider Network. Detailed information regarding various processes involving the departments is located in the Partners Provider Operations Manual.

Partners maintains a formal process, consistent with its written agreements, to address alleged violations of the agreement by participating providers.

Partners encourages its providers to use ACORN (A Collaborative Outcomes Resource Network) to measure consumer outcomes throughout treatment. What is ACORN? ACORN is a tool used in the evidence-based practice of “Outcomes Informed Care,” which consists of the routine use of consumer self-reporting, therapeutic alliance questionnaires and feedback to clinicians, for improved outcomes from the [...]