Issued: February 5, 2024

Partners Health Management will continue to pay claims for Davidson County members at the rate previously paid by Sandhills Center to ensure care continuity for members and provider stability. Beginning on Feb. 1, 2024, services for Partners’ new Davidson County members will be reimbursed at historical Sandhills Center rates.

What is happening?

To ensure continuity of care for members and provider stability, Partners will continue to pay the rate previously paid by Sandhills for dates of service beginning Feb. 1, 2024.

What do providers need to do?

Providers should submit claims to Partners for Davidson County members at the rate that Sandhills Center has been paying for dates of service beginning Feb. 1, 2024, and going forward.

For dates of service prior to Feb. 1, 2024, providers should bill Sandhills Center for services provided to Davidson County members.

Who should providers call if they have questions?

Providers should email PAS@PartnersBHM.org if they have questions.