Issued: May 11, 2017

AlphaMCS Provider Portal Changes

Over the next few weeks, Mediware will be releasing an update for AlphaMCS. This update will change the look and design to some of the screens in the AlphaMCS Provider Portal.

Mediware will be hosting a webinar for providers to review the new look and feel of the Patient Module in the AlphaMCS Provider Portal. The webinar will be held:

When:  May 12, 2017, 1:30 p.m.

Register by visiting

Providers can also download a copy of the AlphaMCS Build 2.02-Provider Portal Changes, which identifies changes.

As always, if you have issues with Partners’ AlphaMCS portal, please call out IT Service Desk at 704-842-6431.

NC Innovations Listening Sessions

The NC Division of Medical Assistance and the NC Division of Mental Health, Developmental Disabilities and Substance Abuse Services are holding listening sessions on the NC Innovations Waiver as we prepare to renew the Waiver. The goals of the listening sessions are to provide an overview of the Innovations Waiver; let you know what just happened; let you know what’s coming up; and get feedback.

Sessions are scheduled:

When:  June 5, 5:30-7:30 p.m.
Location:  Chapel Hill Library
100 Library Drive, Room A
Chapel Hill, NC

When: June 6, 5:30-7:30 p.m.
Location:  Guilford County DSS
1203 Maple St., Room 123
Greensboro, NC

When:  June 8, 5:30-7:30 p.m.
Location:  Trillium Health Resources
165 Center Street
Jacksonville NC

When:  June 13, 5:30-7:30 p.m.
Location:  Partners Behavioral Health Management
901 S. New Hope Rd.
Gastonia, NC

For additional information, please contact or 919-855-4968