Issued:  July 24, 2018

AlphaMCS 2.06 Build Scheduled for Wednesday, July 25, 2018, 5 p.m.-9 p.m.

The next AlphaMCS build is scheduled to occur this Wednesday, July 25, 2018.  The system will be unavailable from 5 p.m.-9 p.m.  All users are asked to make sure that you are logged out of the AlphaMCS system before 5 p.m.

The following changes will be included as part of this build:

Password Complexity As announced previously, AlphaMCS passwords will now be required to have a minimum of eight characters and contain lowercase and uppercase alphabetic characters, number(s) and special character(s).  If the current password does not meet these requirements, users will not be forced to change their password until the next time it expires.

Multiple Instance Error – No longer appears after every log out as long as “log out” is utilized

Patient Maintenance Under the Details button for a specific consumer, double-clicking on the desired menu option will no longer be required to view the information.

Transactional Upload Q – Will now accept “.clm” and “.edi” file extensions for upload

Treatment Plan – Increased character limit from 100 to 2000 characters

SAR Documents – Documents from previously saved Service Authorization Requests (SAR) are no longer being attached to the newly created SAR

SAR Copy Function – Updated to only copy the necessary information from the original SAR

Authorization – Fields are now being updated correctly after an authorization has been voided

If you have any questions regarding the build or need assistance with AlphaMCS, please contact Partners’ IT Service Desk at 704-842-6431.

Credentialing Expiration

Network providers bear the responsibility for keeping track of their credentialing expiration date(s).  Agencies and Licensed Independent Practitioners (LIPs) must maintain credentials to participate in Partners’ Provider Network.

Therefore, providers who do not submit a complete Re-credentialing Application before their credentialing expiration date must stop billing for both IPRS and Medicaid-reimbursable services.  Continuing to bill for services after the credentialing expiration date may result in loss of revenue, recoupment, and/or contract suspension.

In order to track the credentialing expiration dates of associated clinicians, Partners recommends that Network Providers use an internal auditing process. 

If you have additional questions, please contact Partners’ Credentialing Team at or call 704-842-6483.