Partners Health Management’s Provider Knowledge Base is your go-to resource for the latest tools, information and guidance to support high-quality service delivery. Designed for both new and established providers, this centralized hub offers easy access to essential materials—including clinical guidelines, service definitions, training resources, key documents and policy updates—to help you stay informed and compliant within the Partners network.
Latest Provider Alert:
Latest Provider Communication Bulletin:
- Tailored Care Management Manual
- Universal Child Residential Placement Application
- Care Management Referral Form
- Mental Health and Substance Use Disorders
- Transitions to Community Living Initiative
- Intellectual and Developmental Disabilities
- Registry of Unmet Needs
- NC Innovations
- Relative as Direct Support Employee
- Primary Care Provider Change Forms
- Provider Initiated PCP Change/Member Retention Form
- Current Service Needs
- Identifying a Local Administrator
- Transitioning to Alpha+
- Benefits
- Provider Enrollment & Maintenance
- Alpha+, Availity, ZixMail and Billing Setup
- Provider Monitoring
- Provider Contracting
- Provider Disputes
- Letters of Support